MediGold’s 2021 Online Enrollment Information

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MediGold has improved  their online/remote enrollment capabilities for 2021 AEP and the future!

They are excited to announce a partnership with Connecture. Using the Connecture platform, MediGold brokers will now able to fill out applications electronically and send them to their members and prospects for their signature via email or text! As long as the Medicare beneficiary has either an email account, or a smartphone, you will have the ability to enroll them remotely into a MediGold plan.

T he links below provide you with video demonstrations on how to use the MediGold Online Enrollment Solution.

ConnectureDRX Professional Shopping, Quoting, Enrollment 2021

ConnectureDRX Consumer Shopping & Enrollment 2021

ConnectureDRX Scope of Appointment 2021 (short)

ConnectureDRX Shopping Link 2021 (short)

ConnectureDRX Quoting 2021 (short)

ConnectureDRX Guided Help 2021 (short)

ConnectureDRX Text and Email to Enroll 2021 (short)

 

If there are any questions, please reach out to CSM representative.

 

MMO October Medicare Updates

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Medicare Updates 

·         Send members the quote so they can complete the entire application.

·         Complete the application on behalf of your clients and email them the application to sign and submit.

·         Purchase a screen-sharing service, such as Zoom. You can then screen-share while completing the application on a member’s behalf. Once you arrive at the signature page, the member must request access to your screen to sign and submit the application.
For all three options, start with these steps:
·         Visit MyBrokerLink and log in.

·         Go to the Sales & Quoting tab and click Quote/Enroll Medicare.

  • Key changes for 2021 include:
    • A new $0 premium Signature HMO plan in Regions 1 and 3
    • An expansion of our Secure HMO plan to all of Regions 1 and 3 – while this plan has a $0 premium for members who receive 100% of the Low Income Subsidy (LIS), it’s a budget-friendly option for all members
    • The Classic, Secure and Signature HMO plans provide between $100 and $150 in over-the-counter benefits for members in Regions 1 and 3
    • All plans include more dental coverage, with some offering comprehensive coverage
    • All plans now include an on-demand telehealth (telemedicine) benefit
  • If your clients have questions on how to access care when their provider is not available or they are traveling, please share the Where to Receive Care Away from Home flier.
  • If you have submitted your Medicare Advantage (MA) Addendum but haven’t completed your MA certification, it’s not too late.
    •  Visit MyBrokerLink and log in.
    •  Go to the Sales & Quoting tab and click Medicare Advantage.
    •  Select Training and Certification.
  • The 2021 Medicare Supplement rates and online enrollment will be released mid-to-late October.

 

Aetna Keeps American Health Network for Ohio!

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Aetna and American Health Network have come to an agreement, and contracts have been signed to keep AHN in the network! A retraction letter has already been reviewed and approved by both AHN and Aetna.

There will be no network disruption or gaps in care for your members who received the notice and they should be receiving the retraction notice in a few days that advises them of this, and apologizes for the confusion.

Indiana is currently in discussions with AHN on an in network agreement but their Market is not included in this current agreement. More to come.

 

If you have any questions reach out to your CSM rep.

Cinga 2021 Star Rating News!

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The Centers for Medicare and Medicaid Services (CMS) announced 2021 Medicare Stars Quality Ratings (Stars) for Medicare Advantage plans, and Cigna could not be more excited to let you know how they  stack up for AEP 2021.

 

The bottom line is, Cigna’s  Medicare Advantage plans rank better than ever. In 2021, they expect 88% of Medicare Advantage and Prescription Drug Plan (MAPD) customers will be in a 4 Star rated plan or higher nationally– up 11% in just two years.

 

Highlights of their 2021 Stars Ratings include:

·     A 5 Star plan rating in Florida for the third year in a row.

·     A third year of 4.5 Star performance in Alabama, Tennessee and Texas.

·     We expect to earn 4.5 Stars in North Carolina for the first time. Additionally, South Carolina earned 4 Stars for the first time.

·     We held steady in Arizona, Mississippi and Pennsylvania, which maintained their 4 Star ratings.

 

For market-specific results, please click here.

Cigna is proud of these results and the positive impact it will have on your customers. It’s more evidence that it’s the Right Time, Right Now to sell Cigna Medicare Advantage.

Aetna’s DVH Benefit in Ohio Update

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You asked, we listened. We now offer a new $2,000 benefit amount for our Dental, Vision and Hearing plans in Ohio, in addition to the existing $1,000 and $1,500 benefit amounts.

It’s easy to start selling

Get quotes on the go, straight from your phone with our new free mobile app. It’s easy to install the app on your mobile device from both the Apple App Store and the Android Play Store. Just search for “Quotes on the go.”

Ready to submit an application? You can use Aetna Quote & Enroll, our online application tool.

If you prefer to have paper materials, you can order state-specific sales materials.

The Health Plan OH Plan Terminated for 2021

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THP Announcement as of 10/8/20:

 The Health Plan is terminating the following Medicare Advantage Plan for 2021: SecureCare Option IV HMO.

This is an Ohio only plan. Affected members are being notified this week.
Click here for information on the other plans that we are offering.

Please know that we did not arrive at this decision easily. We regret the inconvenience that this may cause you and your clients.

Please see your daily Enrollment Status report to identify any Option IV members.

 

If you have any questions, reach out to your CSM rep.

CSM Tech Tip: Email Body Red Flags

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Technology Tip – Social Engineering Red Flag: ​Email Body

The prevalence of phishing scams is at an all-time high. Because you are the key to preventing a cyberattack within your organization, it is important to question the legitimacy of every email you receive. Below is a list of questions to ask yourself ​about the content and body of the email ​that may help you realize that you are being phished.

​​Review the content of the email.

  • ​​Is the sender asking me to click on a link or open an attachment to avoid a negative consequence, or to gain something of value?
  • Is the email out of the ordinary, or does it have bad grammar or spelling errors?
  • Is the sender asking me to click a link or open up an attachment that seems odd or illogical?
  • Do I have an uncomfortable gut feeling about the sender’s request to open an attachment or click a link?
  • Is the email asking me to look at a compromising or embarrassing picture of myself or someone I know?

If you notice anything about the email that alarms you, do not click links, open attachments, or reply. You are the last line of defense to prevent cyber criminals from succeeding and making you or your company susceptible to phishing attacks.

Let’s stay safe out there!

Aetna Ascend Video Capabilities – Virtual Home Appointments

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Exciting news to share – Ascend now has video capability to execute virtual Home Appointments!  View a  process document here that will walk you through this functionality.

  1. Agent will schedule a Home Appointment, will select date and time of the meeting.  The scheduled appointment will show under the appointments list on both the lead detail and appointment screens.
  2. The agent will have the ability to text or email the beneficiary the meeting details.
  3. On date of the meeting, the agent will select the appointment and start the meeting.  A preview of their video will show at that time.  The agent will have the ability to mute, stop video and hang up.
    1. The beneficiary will access the meeting by clicking the link provided and the meeting ID will automatically be populated.
    2. The beneficiary will need to select camera and microphone to allow Ascend access.
    3. The beneficiary is also able to start video, stop video and mute.

More information to come- stay tuned! Questions? Reach out to your Cornerstone rep today.