Aetna 2021 Certification Starts 7/1/20: More details below!

Aetna’a MA Producer News Release on 6/5/20:


2021 certification kicks off July 1

We’re launching our annual Individual Medicare producer certification process earlier than ever before. On July 1, visit to get started. Our certification process includes AHIP and only costs $125– that’s a $50 savings off of the AHIP retail price. Save the date and plan to certify with us.

Certify for 2021 Aetna MA/MAPD and SilverScript PDP in the same portal

New for 2021, you’ll get to certify for both Aetna MA/MAPD and SilverScript PDP in the same portal. Last year agents had to log in to two separate portals. This year we’ve made it easier. Just go to on July 1 to access both Aetna MA/MAPD and SilverScript PDP certification.

For those who don’t plan to sell Medicare Advantage, you will be able to certify for SilverScript PDP only through the SilverScript portal, as in past years.


Check out the new Ascend Virtual Sales Office app features

Send a pre-filled application (e-Kit) to your client to sign

Just fill out an enrollment application on behalf of your client using an e-Kit in the Ascend app. Then, send the application to your client to review, sign and submit. Learn more.

Check to see if your client qualifies for Extra Help


In addition to looking up your clients’ pharmacy and drugs, you can now check if they’re eligible for Extra Help. To see if your client qualifies, just enter their info on the Extra Help tab in Ascend and click ‘Check.’

VBE option now available with e-Kit enrollments

Earn up to $50 when your client initiates a value-based enrollment (VBE). How does it work? Using the Ascend app, just send an e-kit to your client to enroll in a plan. After they enroll, your client will see and select one of the VBE options. Read more.

Avoid delays by checking your client’s MBI number


Now, through the Ascend app, you can verify that your client’s Medicare Beneficiary Identifier (MBI) number is correct. This new feature will help you submit your clients’ applications more efficiently, without delays.

Need access to the Ascend app?

Click here to request access on Producer World and start enrolling your clients online. Please note, it may take 2-7 business days to process new requests.


COVID-19: 1,000 testing locations available across the country

In May, CVS Health continued to expand access to COVID-19 testing, establishing testing sites at up to 1,000 CVS Pharmacy locations across the country. To get tested, individuals must register in advance at to schedule an appointment. Once registered, they’ll be provided with an appointment window for that same day or up to two days out. Click here to find a testing location and register. 

Learn how we’re supporting our Medicare members.


NEW: Need a PDF copy of a 2020 enrollment kit? You can download it

Follow these steps to download a 2020 enrollment kit for your market:

  • Log in to the enrollment kit ordering site through Producer World.
  • Search for the kit you want to download using the order wizard filter.
  • Click on the kit details.
  • Click on “Show full size image.”
  • Click download in the upper right hand side of the new tab that pops up. If a new tab doesn’t populate, you may need to turn off your pop up blocker.
  • Save the PDF file to your computer.

Coming soon: The enrollment kit ordering site is getting a fresh, new look

In late July, we’re launching a new enrollment kit ordering site and making it easier for you to order 2020 enrollment kits. Stay tuned for more details.