Aetna message from 10/19/20:
Tracking your applications quickly
With everything going on during AEP, we know that timely information is important. Here are two ways to quickly stay in the know about your applications:
- View the enrollment tracker
- You can also send messages (and attach PDF files) for pending applications within the tracker
- Sign up for application email alerts
And if you have any questions, you can use the new live chat feature on the website.
Save time by converting your paper applications to E-Apps
Did you know that you can enter the data from the paper applications you receive into Aetna Quote & Enroll? There’s no need to fax a paper application after you’ve entered it into the tool.
By converting your paper applications to E-Apps, you can:
- Avoid time-consuming errors
- Have faster visibility to your application status
- Get prompt underwriting decisions