Anthem 2021 MA Enrollment Kits – ACTION NEEDED!

FYI Brokers: When ordering Anthem 2021 MA Enrollments you may receive a kickback message stating incorrect information on the ‘Helpful Contact Information’ page.  See below for the full Anthem message :

Dear agent or broker,

Thank you for ordering 2021 Anthem Medicare Advantage enrollment kits.

We want to make you aware there is an issue on the last page of the enrollment kits you ordered as listed below. On the Helpful contact information page, there is a Transportation vendor listed that should not have been included because non-emergency transportation isn’t covered by this plan. So please reach for your nearest Sharpie pen and cross out that listing.

Please rest assured that the member’s Summary of Benefits included in the kits you have contains the correct coverage information.

We apologize for this inconvenience, and thank you for your continued support. If you have any questions, please reach out to your regional sales manager or contact Medicare Agent Services at

Anthem Agent Services

Order Date:

Kit Code:


If you have any questions, please reach out to  your CSM service rep.