Anthem updates on the welcome kits and cards that are being sent out to Ohio clients.
Member Welcome Kit Includes (See link below for more details):
- Member ID card
- New member checklist
- Instructions on how to set up their introduction call
OTC Welcome Kit Includes (See link below for more details):
- OTC card
- Important tips on using the OTC card
- How to use the OTC card guide
- List of retail stores where members can use their OTC cards
- Pre-activated Mastercard that is ready to use when delivered
- To check the balance of their account members can visit https://mymedicareflexaccount.com or call member services at 1-833-299-5088 and choose the option to hear their current balance.
Lastly, Please be sure to visit Anthem Broker Connection website (using Google Chrome) to register for upcoming trainings https://www.anthembrokerconnection.com/#/home.