Medical Mutual September 2020 Updates

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Medicare Updates (Over 65)

  • Be sure to review MMO’s 2021 Medicare Advantage products. They have made several enhancements to current portfolio to meet your clients’ needs. In addition, MMO will be offering a new $0 monthly premium plan in select counties and have expanded the Secure HMO plan into 44 counties. Click here to view our First Looks Medicare Advantage plan overview.
  • Medicare Advantage kits are available for agents who are currently certified. Follow these steps to order:
    • Visit MyBrokerLink and log in.
    • Go to the Order Supplies tab.
  • If you are not currently Medicare Advantage-certified, please follow these steps to access Medical Mutual’s 2021 Medicare Advantage certification training:
    • Visit MyBrokerLink and log in.
    • Go to the Sales & Quoting tab and click Medicare Advantage.
    • Select Training and Certification.
Note: If this is your first time getting certified, you will need to complete the Medicare Advantage addendum.
  • Don’t forget! Medicare Supplement and Medicare Advantage plan members have access to SilverSneakers®. Check out these SilverSneakers fliers and PowerPoint presentation to share with your clients. Included is information on the Tuition Rewards program available to SilverSneakers members.
  • As a reminder, effective July 1, 2020, Medical Mutual is waiving copays for in-network primary care provider (PCP) visits and in-network lab and diagnostic testing performed on the same day as PCP visits for all Medicare Advantage members through Dec. 31, 2020.
  • For Medicare Advantage members wanting to receive acupuncture treatment – MedMutual Advantage members can receive 12 acupuncture sessions for the first 90 days of treatment, with an additional eight sessions if improvement is seen in the member’s condition. A maximum of 20 acupuncture sessions per year will be covered.
  • Effective Jan. 1, 2021, all PCPs, specialists and facilities associated with the Ohio State University Wexner Medical Center (OSU) — including Ohio State University Hospital, Ohio State East Hospital, The James Cancer Hospital and The Ohio State University Physicians — will no longer participate in Medical Mutual’s Medicare Advantage network. To communicate this change and provide options for members to find new in-network providers, letters were mailed in August to Medicare Advantage members with recent claims from OSU providers. Those utilizing OSU for PCP-related services also received alternative provider contact information for in-network PCPs.