UnitedHealthcare has made improvements to the underwriting process for AARP® Medicare Supplement Insurance Plans, insured by UnitedHealthcare® Insurance Company.
Enhanced functionality allows automatic acceptance of certain underwritten applications that qualify for the best eligible rate!
HOW DOES IT WORK?
Agents who submit an application through LEAN™ will see a “Processing, please wait” message as the system works to determine if the applicant is eligible to receive the best rate, without further review.
If immediately accepted at the best rate, LEAN will display “APPROVED” on the confirmation page. If not, LEAN will display “PENDING” on the confirmation page. Underwriting will then continue to evaluate the application.
|Once received, underwritten paper applications, such as those submitted via US mail or fax, will also be considered for automatic acceptance. Agents may check the status of applications, no matter the submission method, in Jarvis. Simply navigate to Enrollment > Application Status.
Please note the process has not changed for applications that do not require underwriting.
More changes are coming, so keep an eye out for future enhancements!