Attend Humana’s DSNP Trainings – Schedule Below

DSNP Trainings

Please join Huaman for a deep dive into the dual eligible Medicare/Medicaid Market to learn more about product offerings that can help improve your clients quality of life and grow your Medicare business year round.  For 2020 Humana has Dual-Eligible plans statewide in Ohio with many exciting benefits including a $25 monthly food card in many areas! Each meeting will run roughly an hour.

 

  • Wednesday, 2/19 – Toledo – 10am – Hilton Garden Inn, 6165 Levis Commons Blvd. Perrysburg, OH –Register
  • Tuesday, 2/25 – Cleveland – 10am – Holiday Inn, 6001 Rockside Rd. Independence, OH –Register
  • Wednesday, 2/26 – Columbus – 10am – Humana Office, 485 Metro Place S. 5th Floor, Dublin, OH –Register
  • Thursday, 2/27 – Canton – 10am – Hyatt Place Canton, 5421 Whipple Ave. NW, Canton, OH –Register
  • Tuesday, 3/3 – Cincinnati – 10am- New Humana Office, 3252 Geier Dr. Cincinnati, OH –Register
  • Wednesday, 3/4 – Dayton – 10am – Staybridge Suites, 10110 Landing Way, Miamisburg, OH –Register
  • Thursday, 3/5 – Youngstown – 10am – Fairfield by Marriott, 801 N Canfield Rd. Austintown, OH –Register

 

For more information or questions please reach out to your Cornerstone Senior Marketing rep.

 

Humana’s High Deductible Plan G Now Available

Humana’s High Deductible Plan G are now available to sell in Ohio, Kentucky, and Indiana effective immediately. Click here to read more from Humana.

If you have any questions, reach out to your Cornerstone Senior Marketing representative.

Humana’s Achieve Med Supp is now in Ohio!

ACHIEVE IS READY TO SELL IN OHIO!

Humana’s Achieve Medicare Supplement plan is now accepting new business in OHIO with an effective date of January 1, 2020 or later! 

Sales activities for Plans A, F, G and N can begin with 1/1/2020 as the first available effective date of coverage. Plan High Deductible G & N sales activities will begin with signature dates starting with 1/1/2020, as the first available effective date of coverage.

CLICK HERE TO VIEW OUTLINE OF COVERAGE

CLICK HERE TO VIEW FAQ DOCUMENT

 

ACHIEVE BONUS PROGRAM!

Producers can earn uncapped bonuses with a minimum of 3 underwritten cases in a month with Achieve plans! 

View more info here on bonus program

 

Not appointed with Humana? Contact your Cornerstone Senior Marketing Sales Representative today to get started!

Integrity’s NEWEST Proprietary Plans: Humana’s New Med Supp ACHIEVE is Now Available in KY!

Humana Achieve Medicare Supplement Plans: Kentucky is ready to sell!

Humana Achieve is now accepting new business in Kentucky with an effective date of November 1 or later. We know how important having everything you need to sell at your finger tips. Below is information on how to access available resources.

View KY Outline of Coverage 

Humana’s ACHIEVE Medicare Supplement is a plan that offers many of the same benefits as Humana’s premier line of products at a great value.

If you are currently contracted with Humana, you already have access to Achieve. There is no additional work on your end so you can focus on serving your clients!

View Humana’s Achieve FAQ’s

PLUS… Producers can earn uncapped bonuses with a minimum of 3 undwritten cases in a month with Achieve plans! 

VIEW BONUS INFO HERE

How to get a Quote:

  1. Visit CSG Actuarial 
  2. Sign in
  3. Medicare Supplement Run Quote
  4. Input an effective date of 10/1/19 or later.
  1. Log onto Vantage
  2. Under Quote & Enroll, click Enter Fastapp
  3. Enter Zip code
  4. Answer questions on page
  5. View rates

How to order Achieve Med Supp sales kits:

  1. Log onto Vantage from Humana.com – or HumanaAchieve.com
  2. Under the Sales & Marketing header, click on Medicare Sales Materials
  3. Click on Medicare Supplement Only Request
  4. Check that all information is correct and click Next; choose the state and insert the quantity of kits needed
  5. Click Next and Submit

How to view FastApp training video:

  1. Log onto Vantage
  2. Under the Education header, click Humana MarketPoint University
  3. Enter Med Supp in the search bar
  4. Click on Launch FastApp – How to complete a Medicare Supplement Plan Enrollment Video

 

View Humana’s Medicare Supplement Contact Card

Humana’s PDP Vendor Service Level Issues

Humana is committed to supporting agents in helping members find the best plan for them. Humana previously communicated a toll free number for your PDP members to call if they wanted to change to another PDP. At this time Humana is experiencing long hold times that may not result in the best experience for members.

  • Due to these longer than expected hold times, we encourage agents to complete the plan change themselves using Enroll Hub, AOA, DMM, humana.com (agent will be protected) or the abbreviated paper enrollment form.
  • Humana will advise when service levels return to an acceptable level
  • Remember! Some PDP members experiencing increased premiums may find that a Humana Medicare Advantage plan provides them with benefits and convenience of a prescription drug plan and helps with healthcare costs not covered by Original Medicare and includes lots of other great benefits.

View The Agent of Record Protecion Pledge

Compliance Communication From Humana

Humana has been notified of two issues with Medicare Plan Finder on Medicare.gov.  These are not limited to Humana plans and appears to impact other carriers as well.  Humana has notified CMS of the issue and are awaiting their response.  The issues are related to mail order pharmacies not displaying correctly on the Medicare Plan Finder’s newly redesigned website:

  1. Medicare.gov is not providing preferred mail order pricing or giving an option to view the preferred mail order pricing when beneficiaries click “Review Plan Details”.
  2. When a beneficiary selects that they use both retail and mail order pharmacies, mail order pharmacies do not appear in the results.

In the meantime, Humana is asking agents and prospective members to use Humana’s Rx Calculator tool for mail order pricing information found at the following URL’s:

Agent: https://drug-pricing.apps.cf.humana.com/

Prospective member: www.humana.com/medicaredrugcosts

Humana Benefits At A Glance Error

Important AEP Notice!

Humana identified an issue associated with the Benefits-At-A-Glance (BAAG) document included within the enrollment packet.  This error does not impact Care Plus BAAGs.

Specifically, in an effort to eliminate possible member confusion, additional information was added to the benefits grid to provide clarity surrounding member cost-share.  However, due to an error in the coding logic used to populate plan specific information, member cost-share was erroneously listed as $0 in the column labeled “With Medicare and State Cost-Share Protection.”  In response, this information has been corrected and new BAAGs are being printed. See below for details:

Old Version

New Corrected Version

What Does this Mean for External Agents?

You will be receiving new Benefit at a Glance documents associated with the 228 plans linked below.  Please tear out the old version found in the sales kit, and if desired, print the new version to replace it.  We ask that you discontinue use of the old BAAG document immediately.  Note that the Benefits at a Glance document is not required as part of the sales kit or the sales presentation; you can continue to use the Summary of Benefits.  When you re-order sales kits, the new version will be included.

IMPORTANT:  When using one of the previously printed all-in-one books from a Contract/PBP/Segment listed in the link below, the existing BAAG (with the error) should be torn out of the book and the separate new BAAG, if desired, should be used during prospect appointments.

 

Click Here to Access the New BAAG’s

Humana’s NEW Medicare Supplement Product: ACHIEVE

Introducing Humana Achieve: premium coverage that’s affordably-priced.

Humana’s Achieve is a plan that offers many of the same benefits as Humana’s premier line of products at a great value!

Approved States:

New business will be accepted for Georgia and South Carolina effective immediately with an effective date of October 1 or later. This will be available via the Humana Fast App for business submission and agents holding appointments in these states can begin ordering supplies. Below you will find the Outline of Coverage available for download for both Georgia and South Carolina.

As new states become available (OH & KY), Humana will notify agents in those states and update the Humana Achieve Medicare Supplement coverage maps.

Georgia Application

 

Georgia Outline of Coverage

 

South Carolina Application

 

South Carolina Outline of Coverage

If you have any questions please contact your Cornerstone Senior Marketing representative

Open Enrollment for Medicare Advantage is Near! Read Through Humana’s Guidelines

Humana’s Resources to Understanding the Open Enrollment Period

Now that AEP is over with, you have a few weeks to gear up for Open Enrollment Period beginning January 1, 2019 through March 31, 2019! This is a one-time chance for your MA clients to change plans and it comes with some new regulations of which you should be aware.

Click here to view Humana’s OEP guide and guardrails that will help you navigate through OEP.

If you have any follow up questions in regards to OEP reach out to your Cornerstone Senior Marketing representative!

Important News From Humana Med Supp!

Did you know?

Humana Marketpoint

Humana Marketpoint offers plans G & N on a GI basis along with the typical plans (A, B, C, F, K, & L) for clients who are coming off of a group health plan and if they have had Medicare Part B over a six month time frame, along with Silver Sneakers!

For more information, view the 2019 Humana Medicare Supplement Sales Guide.

Questions? Reach out to your Cornerstone Senior Marketing representative today!