Medical Mutual’s January 2020 Updates

Medicare Updates from Medical Mutual of Ohio:

  • Medicare Advantage members can expect their ID cards to arrive by Jan. 1, 2020. The Welcome Kit will be delivered in the middle of January 2020.
  • As a reminder, MMO’s Medicare Advantage plans now offer a transportation benefit. If your clients have inpatient hospital stays, they automatically qualify for this service. To review the details of this benefit, click here.
  • To expedite the processing of Medicare Supplement applications, please submit them online. The online application is the only system that will give you access to tracking. To submit a Medicare Supplement application, follow the steps below:
    • Go to MyBrokerLink and log in.
    • Click on the Sales and Quoting tab and select Quote/Enroll Medicare.
    • Click on the Start New Medicare Application button.

If you have any questions, reach out to your Cornerstone Senior Marketing representative.

Medical Mutual of Ohio December Updates

  • MMO’s 2020 Medicare Supplement rates have been approved. Quoting and enrollment are now available. Click here to view the rate sheet. Please note, effective Jan. 1, 2020, members’ rates will be based on age and gender.
  • The new 2020 Medicare amounts have been released and MMO has updated their Outline of Coverage. To view update Medicare Supplement documents, follow the steps below:
    • Go to MyBrokerLink and log in.
    • Click on the Producer’s Guide tab and select Medicare Supplement.
  • As a reminder, current members will renew at the new business rates. Members will not receive a renewal notification until their anniversary month. The renewal will include any rate updates in coordination with the member’s gender and age. Effective Jan. 1, 2020, Medicare Supplement plans C, F and High-Deductible F will no longer be available for sale to members newly eligible for Medicare.
    • Newly eligible members are defined as individuals who turn 65 years old on or after Jan. 1, 2020, or anyone who first becomes eligible for Medicare benefits due to age, disability, or end-stage renal disease, as defined by the Centers for Medicare & Medicaid Services (CMS), on or after Jan. 1, 2020.
    • Applicants eligible for Medicare prior to Jan. 1, 2020, will be allowed to purchase plans C, F, or High-Deductible F.
  • Dedicated Senior Medical Centers in Central Ohio has been added to the Medicare Advantage HMO network. These centers are designed specifically for seniors, providing easier access to care.
  • Effective Jan. 1, 2020, Licking Memorial Hospital and its physicians are part of Medical Mutual’s Medicare Advantage provider network.
  • Effective Jan. 1, 2020, the Physician’s Group of Southeastern Ohio (PGSEO) and Canyon Medical Center physicians will no longer be part of Medical Mutual’s Medicare Advantage provider network.
Topic: ACA, Medicare Supplement, Medicare Advantage Open Enrollment Overview and other Reminders
Date & Time: Tuesday, December 10, 10 – 11 a.m.
Click Here to Join the Meeting
Meeting number (access code): 924 904 056

Medical Mutual November Updates

Medicare Supplement Updates:

  • MMO’s Medicare Supplement rates have been approved. Soon you will be able to quote and enroll members electronically. Click here to view the rate sheet. Please note, effective Jan. 1, 2020, members’ rates will be based on age and gender.
  • Medicare Supplement renewals for 2020 are scheduled to mail shortly. As a reminder, current members will renew at the new business rates. Members will not receive a renewal notification until the anniversary month. The renewal will include any rate updates in coordination with the member’s gender and age.
  • As you reach out to your Medicare Supplement members, remember to ask if they would like to add the Supplement Plus plan to their coverage. This plan provides dental, vision and hearing benefits for only $28 a month.
  • Effective Jan. 1, 2020, Medicare Supplement plans C, F and High-Deductible F will no longer be available for sale to members newly eligible for Medicare.
    • Newly eligible members are defined as individuals who turn 65 years old on or after Jan. 1, 2020, or anyone who first becomes eligible for Medicare benefits due to age, disability, or end-stage renal disease, as defined by the Centers for Medicare and Medicaid Services (CMS), on or after Jan. 1, 2020.
    • Applicants eligible for Medicare prior to Jan. 1, 2020, will be allowed to purchase plans C, F, or High-Deductible F.
  • MMO made enhancements to the Medicare Supplement commission statement, which now lists the commission amount.
  • November is the last month you can submit Medicare Supplement applications without medical underwriting. Members are eligible to move from their current Medicare Supplement plan to any Medical Mutual Medicare Supplement plan without medical underwriting. All applications must be received by Nov. 30, 2019, for a Dec. 1, 2019, effective date

Medicare Advantage Updates:

  • If you are selling Medicare Advantage in Cuyahoga, Medina or Summit counties, be sure to order the Secure Enrollment kit. This is the only kit that includes our new competitive Secure plan, which offers the following features:
    • Low monthly premium of $15 ($0 premium for full low-income subsidy)
    • $3,700 maximum out of pocket
    • Primary care physician visit is $0, specialist visit is $30
    • Over the counter (OTC), dental, vision and hearing benefits
    • SilverSneakers® program
    • Post-discharge transportation
  • ChenMed in Central Ohio has been added to the Medicare Advantage HMO network.
  • Effective Jan. 1, 2020, the Physician’s Group of Southeastern Ohio (PGSEO) and Canyon Medical Center physicians will no longer be part of Medical Mutual’s Medicare Advantage network.

 

As a reminder, please be sure to submit termination requests to the appropriate email to ensure their timely processing. Click here to view the contact sheet.

Medical Mutual Advantage Plan Webinars

Join MMO for a webinar highlighting key selling points for  2020 Medicare Advantage plans. They will discuss MMO’s continued commitment to meeting the needs of Ohioans in 83 of the 88 counties and cover the following topics:

 

Service Area Expansions Region 1: Muskingum and Tuscarawas counties
Region 2: Gallia county
New HMO Plan MedMutual Advantage Secure HMO now available in Cuyahoga, Medina and Summit counties
$0 Premium Plan Available in all 83 counties
Generic Rx Copays Tier 1: $0 copay
Additional Benefits New transportation benefit

 

 MMO will be offering three webinars. Please click the corresponding link below to register and join the meeting.

Tuesday, Sept. 24, 2019, at 10:00 a.m.
Click Here to Join the Meeting

Tuesday, Sept. 24, 2019, at 1:30 p.m.
Click Here to Join the Meeting

Wednesday, Sept. 25, 2019, at 10:00 a.m.
Click Here to Join the Meeting

Medical Mutual of Ohio- 2020 MA Certification is Available

2020 MAPD Certification is Now Available
Applies to: All Medicare Advantage

It’s time to complete your Medical Mutual Medicare Advantage certification. You must complete the AHIP certification before you can access the Medical Mutual certification modules. AHIP will automatically share your certificate of completion with Medical Mutual. The Medical Mutual certification modules can be found in your MyBrokerLink account under Sales & Quoting, Medicare Advantage, Training and Certification. All modules are required.

Modules and Additional Resources
All modules can be downloaded. Plus, we have incorporated the updated educational presentation video into the Sales Event Training module. You must remain on the first slide of the video for at least one minute. We recommend watching the entire video, but you will have the option to proceed to the next slide after a minute. This video is posted on MyBrokerLink for future reference and use. Navigate to the Knowledge Center, Reference Materials. The video is located under the Medicare Advantage section.

If you have not yet certified for 2019, completion of the 2020 certification will allow you to sell for the remainder of 2019 and all of 2020.

Please watch out for upcoming product meetings in your region.

Upcoming Broker Trainings in Cleveland- IMPORTANT CHANGES

IMPORTANT CHANGES: The MMO training on Tuesday April 23 has been rescheduled to THURS. MAY 16 from 10am – 12pm in the Cleveland Office. See below for details. 

*Also a LIVE Medicare Center training has been added. See below.

Join Cornerstone Senior Marketing for our broker training sessions in April at our Cleveland office with UnitedHealthcare, Humana, Medical Mutual of Ohio, Dental Care Plus, & a Medicare Center review training!

RSVP HERE

*When RSVPing, please indicate which training and date you will be attending

Friday, April 12- UHC

TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join UHC and CSM to learn what tools UHC offers to better your business! UHC will be highlighting the following:

  • UHC’s toolkit
  • Marketing tools offered
  • Share best practices

Wednesday, April 17- HUMANA MP

TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join Humana & CSM to review updates on Humana’s 2019 Medicare products. Humana will also be discussing the following:

  • Online enrollment tools
  • Marketing strategies
  • Hot products to offer your clients

*THURSDAY MAY 16* – MMO

TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join Medical Mutual of Ohio & CSM for a review of MMO’s 2019 Medicare products and updates! MMO will be highlighting the following:

  • Why choose MMO products?
  • New online tools and marketing resources
  • Marketing opportunities

Wednesday, April 24- DCP

*CE CREDIT OFFERED*

TIME: 11:00 am – 2:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join Dental Care Plus & CSM for a Lunch & Learn event with CE CREDIT OFFERED! DCP will also be discussing the following:

  • Dental 201 Presentation (Why Dental Matters, Today’s Dental Exams, and Expanding Dental Services)
  • How to cross sell Dental plans
  • Product information and services

*Tuesday, April 30- LIVE MEDICARE CENTER TRAINING*

TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join CSM’S Jaime Lebron & Matt Fry to review and learn more on the new Medicare Center enrollment tool. This will be an interactive training- please bring laptops or iPads! We will be discussing the following:

  • How to submit business through Medicare Center
  • Features of the available tools inside Medicare Center including the prescription drug lookup

 

If you have any questions regarding the sessions above, please reach out to Jaime Lebron

MMO Med Supp Guaranteed Acceptance through Dec. 1, 2019

Medical Mutual is extending their guaranteed acceptance for Medicare Supplement insurance plans through Dec. 1, 2019. This extension provides you more time to discuss the option of enrolling in this plan with your clients. MMO has already helped many Ohioans keep their SilverSneakers® fitness benefit with their competitively priced plans.

MMO has created this approved document to help share information about this exciting opportunity.

As a reminder, this opportunity is available for current Medicare Supplement members enrolled in a Medicare Supplement plan with a carrier other than Medical Mutual and allows them to switch to a Medical Mutual Medicare Supplement Insurance plan without answering medical questions.

MMO’s online enrollment tool, available on MyBrokerLink, now grants immediate approval to these applicants.

Medicare Supplement Insurance Plan Features:

  • Highly competitive rates throughout Ohio
  • Variety of plan options, including Plans A, C, F, High-deductible F, G and N
  • SilverSneakers fitness program included with all plans
  • Additional products to meet your clients’ needs, like competitive stand-alone dental and vision plans

Don’t Forget About MMO’s Competitive Commissions!
They offer competitive commissions when you sell their Medicare Supplement plans. Based on your sales volume, you can earn commissions of up to 26 percent on first-year business and 18 percent on renewals.

If you have any questions please contact your Cornerstone Senior Marketing representative today.

Update on Medical Mutual’s Medicare Supplement Plans

Medical Mutual now offers guaranteed issue for Med Supp plans, including SilverSneakers, for effective dates of January 1, 2019, through June 1, 2019. Clients enrolled in Med Supp plans with other carriers can switch to any available MMO Med Supp plan without medical underwriting.

Plan Features

  • Highly competitive rates throughout Ohio
  • A variety of plan options, including Plans A, C, F, High-deductible F, G and N
  • SilverSneakers fitness program included with all of our plans

Medical Mutual also offers additional products to meet your clients’ needs, like competitive stand-alone dental and vision plans

Contact your Cornerstone Senior Marketing representative for more information.

Join Cornerstone Senior Marketing & Medical Mutual of Ohio’s 2019 Product Rollout Meetings

Medical MutualWe will provide you with a first look at the key selling points for MMO’s 2019 Medicare Advantage plans. Learn about their commitment to meeting the needs of Ohioans in 80 of the 88 counties with:

New Premium Option  |  $0 Region 2 Premium

Diabetic Supplies |  $0 Copay for 7 Essential Diabetic Supplies

Rx Deductibles | Lowered to $160 or $55

Generic Rx Copays | Tier 1: $0 Copay

Additional Benefits | Hearing Aid Benefits Included

 

Tuesday September 11 | Cincinnati

9:00 am–11:00 am

2101 Florence Ave.

Cincinnati, OH 45206

 

Tuesday September 11 | Dayton

1:00 pm–3:00 pm

The Golf Club at Yankee Trace

10000 Yankee St.

Centerville, OH 45458

 

Wednesday September 12 | Lima

9:00 am–11:00 am

Howard Johnson Hotel

1920 Roschman Ave.

Lima, OH 45804

 

Tuesday September 18th | Columbus

9:00 am–11:00 am

Wedgewood Country Club

9600 Wedgewood Blvd.

Powell, OH 43065

 

Wednesday September 19th | Cleveland

10:00 am–12:00 pm

Cleveland Cornerstone Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

*Receive a FREE CE voucher for attending the Cleveland location!

 

Click here to RSVP.

Medical Mutual 2019 MAPD Certification Opens July 11, 2018

The Title 18 Attestation is required. All other modules are also mandatory and allow 5 attempts. A passing grade of 90% is required.

New for 2019: each module includes downloadable slides. We have also incorporated the sales presentation videos into the Sales Events Training modules. There are two 12 minute videos. You must remain on the first slide of each video for 1 minute. It will then allow you to proceed without watching the entire video. These videos are posted in MyBrokerLink for future reference/use.

Certification completed beginning July 11th will allow you to sell for the remainder of 2018 as well as 2019.

Watch for dates and times of product roll-out meetings.

If you have any questions, please contact your Cornerstone representative or Medical Mutual Account Manager.