CSM Service Team Introduces a VALUE-ADDED process!

NEW!  One email for all service issues!

Effective March 2, 2020, brokers can begin sending all service related questions or action items to one specific email address:  [email protected]

Incoming emails are delivered to a shared folder managed by the entire Cornerstone Senior Marketing service team. The goal is to reduce delays in responses, share management of all issues, and help cover team members when they are out of the office.

Important.  Brokers retain their personal service rep, assigned based on our long-standing alpha-split system, and may continue to contact their rep by phone for situations that do not extend to service issues best communicated and managed by email.

Senior Service Team Alpha Split – BY BROKERS LAST NAME

Jim Meyer, Service Specialist (A-F) | Call: 513-629-2395 | Email:  [email protected]

Lila Sohnly, Service Specialist (G-K) | Call:  614-763-2263 | Email:  [email protected]

Patrick Wiley, Service Specialist (L-Q) | Call:  614-763-2264 | Email:  [email protected]

Lisa VanSuch, Lead Service Specialist (R-Z) | Call:  614-763-2258 | Email:  [email protected] 

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