Humana announcement on 10/1/20:
Beginning January 1, 2021, DaVita Inc. dialysis centers will no longer be in the Humana Medicare Advantage plan network.
While Humana continues to negotiate with DaVita, Inc., we wanted to make you aware of the change as it currently stands, as well as how Humana is planning to help members currently receiving treatment at DaVita Inc. dialysis centers.
Actions Humana is taking to support affected members:
- Despite the change, all current DaVita Inc. patients will be able to continue the same treatment at any DaVita dialysis center location or provider through the duration of their treatment in 2021 for Medicare Advantage members. That means their care will not have to change, and no action is required on their part.
- We know our members may have questions about what this means for their care, so Humana Member Services will be calling affected members to communicate this change. Additionally, Humana has created a dedicated team of highly trained member care specialists to help. Members may call 1-877-883-8511 or TTY 711, 7 days per week, 8 a.m. – 8 p.m., and we’ll answer questions about available services and treatment options.
Both the trust you’ve built and the conversations you share with your clients is invaluable to us during this transition, and we thank you for your ongoing partnership with Humana.