MediGold Communication from 3/16/21:
Once again, MediGold’s HMO plans received a score of 90, which is the highest member satisfaction rating of 17 plans offered in Central, Southwest and Northwest Ohio!
MediGold’s HMO plans have received the highest rating over the past several years by consumers participating in the Medicare survey. Now, more than ever, having a positive member experience should be a vitally important factor when you are helping seniors choose their Medicare coverage.
Background: The 2021 Medicare and You Handbook, which is the official government Medicare handbook, prepared by the Centers for Medicare and Medicaid Services (CMS) and is mailed, or emailed, to every Medicare beneficiary’s household annually in September. The handbook provides useful information related to the Medicare program including detailed information pertaining to Original Medicare, Medicare Supplement plans, Medicare Part D plans and the Medicare Advantage Prescription Drug (MAPD) plans.
Included in the personalized Handbook is a section that provides basic information about the costs for the Medicare Health plans available in Ohio. Information provided includes: the plan service area, monthly premiums, annual out of pocket limits and certain co pays. The section also includes the member’s plan rating. According to the Handbook, the members’ ratings of the plans come from the most recent Consumers Assessment of Healthcare Providers and Systems (CAHPS) survey. The rating is one of the many measures Medicare uses to give plans an overall rating of between 1 and 5 stars. Of the 17 health plans offered in Central, Southwest, and Northwest Ohio. MediGold’s HMO plans received a score of 90, which is the highest member satisfaction rating of all the plans.
Note: The personalized Handbook includes the Ohio ratings that begin on page 120. The health plan information including the ratings is not included in the downloadable PDF version of the Handbook that is located on Medicare.gov.
If you have any additional questions, please contact your Cornerstone Senior Marketing representative!