Customers with policies that have migrated to the new system are able to:
· Cancel a Policy
· Make a Payment (One-time Only)
REGISTRATION REMINDERS:
1. The email to register must match the one submitted at the time of application
2. DOB must match the application
3. Do not use the “02” or “08” at the beginning of the Member ID (policy number) |
All customers and agents are able to:
· Cancel a Policy
· Update Payment Information (Customer only)
· Address or Phone Number Changes
· Request ID Cards
· Request a Duplicate Policy Print
· Search for a Provider
NOTE: Requested changes made on the reinstated Self-Service Tool require manual processing that can take 7-10 days to complete. |