Sourced from WellCare Broker Bulletin on 3.25.22:
Centene Workbench will be available soon, and we wanted to provide one more sneak peek into what’s to come.
This Week’s Sneak Peek – Commission Statements
As shown in the image below, the portal homepage will feature a widget that provides quick access to the most recent commission statement. Selecting View Details within the widget or STATEMENTS in the left Navigation menu will provide you with access to all statements available.
The new exported version will provide a Summary tab that outlines the total amount paid for each commission such as initial enrollment, renewal payments, as well as the amount charged back related to disenrollments, etc.
The Details tab will provide more in-depth information related to membership and plan/coverage. Further, legacy business from integrated companies will be identified separately within the statement extract, providing clear details related to renewal payments earned.
We encourage you to review previously shared sneak peek communications that provide additional information on key improvements and enhancements to support tickets, status and credential monitoring, and dashboard reporting.
Centene Workbench will be available soon! Please keep an eye out for email communications throughout March to ensure you have all the information and resources that will help you access and navigate your NEW broker portal! We appreciate your partnership and are excited to present you with a new tool that will aid in your success.
Remember, be on the lookout for more sneak peeks on the key features of our new broker portal!