A rapidly growing topic that is a big driver of client retention is provider care. An agent’s role has expanded beyond looking up if a doctor is in or out-of-network and now includes discussing quality of care. Humana continues to expand training resources has paired with multiple senior-focused providers to help agents navigate this discussion.
JenCare – For agents with clients in FL, GA, IL, KY, LA, MO, OH, PA, TN, TX & VA
Monday, February 14 @ 11:00 am ET
