Humana’s High Deductible Plan G are now available to sell in Ohio, Kentucky, and Indiana effective immediately. Click here to read more from Humana. If you have any questions, reach out to your Cornerstone Senior Marketing representative.
Anthem’s amount of PDP applications that were written far exceeded expectations. However, with that being said, their billing partners are experiencing some backlog in the EFT queues. Here are a few helpful reminders: Is the EFT document going to the right place? Some agents have been faxing in the payment option page (generally page 3) […]
UPDATE ON EFT OPTIONS We have been advised that both Anthem and WellCare have removed the EFT option from their enrollment forms on MedicareCenter. Both carriers are working to change and enable this functionality. For the time being, consumers can sign up for the coupon book and when they receive the materials members will have […]
SCHEDULED MAINTENANCE | SERVICE TEMPORARILY UNAVAILABLE CSG Actuarial’s software systems and websites are scheduled to undergo maintenance on: FRIDAY, JANUARY 17 AT 5:00 P.M. CST – SATURDAY, JANUARY 18 AT 12:00 P.M. CST Please plan around this scheduled maintenance time as you will not be able to access any of the software systems. Notifications will […]
Recently, UHC was made aware of questions regarding the Walmart / Solutran Over-the-Counter (OTC) ancillary benefit. This issue has been escalated to leadership and are working diligently to improve the member experience. Below is a list of the issues members are experiencing with best practices to help them work through them Registration: Agents may need […]
An Update on PDP Compensation In April of 2019, we communicated that Prescription Drug Plan (PDP) commission payments would be paid on the 20th of each month. As such, the January renewal compensation for prior year plans (that were not replaced) was scheduled to be processed on January 20, 2020. Additionally, commission for plans issued […]
Summary of Regulatory Changes As part of the Social Security Removal Initiative, Medicare cards with MBI numbers began to be issued to Medicare recipients in April 2018. Medicare Center has supported both HICN and MBI number input on the Medicare enrollment forms during the transition period. Starting on January 1, 2020, the transition period is […]
UHC will be covering topics ranging from the new rates, At Your Best by UnitedHealthcareTM (including Renew Active for AARP Medicare Supplement Plans) and the Authorized to Offer program, among MUCH more! Register to John Herbut @ johnherbutfromthedeskof@uhc.com, for the session that best accommodates your schedule. *MUST REGISTER VIA EMAIL BECAUSE […]
MA/PDP Bank Drafts: A voided check has always been required to set up EFT on these contracts. It could take up to 2 billing cycles for the draft to go in effect so members can expect a bill the first month. PDP members who fall out of the automation process and who have not submitted […]
Medicare Updates from Medical Mutual of Ohio: Medicare Advantage members can expect their ID cards to arrive by Jan. 1, 2020. The Welcome Kit will be delivered in the middle of January 2020. As a reminder, MMO’s Medicare Advantage plans now offer a transportation benefit. If your clients have inpatient hospital stays, they automatically qualify […]