Entries by Marilyn Schultz


Wednesday, March 25, 2020 Open Payments COVID-19 Announcement Open Payments COVID-19 Announcement Questions—Contact Live Help Desk Open Payments COVID-19 Announcement CMS is aware that the COVID-19 pandemic may impact some reporting entities and may affect their ability to submit records to the Open Payments Program on or before March 31st 2020. CMS does not have […]

Aetna – COVID-19 Update

Aetna:  March 26, 2020:  Steps we’re taking to keep members safe: To help prevent the spread of the coronavirus, known as COVID-19, we are cancelling all in person group member meetings and sales events at all venues, including those at retail locations.  Sales events: If you have a filed a sales event with Aetna, we […]

TIPS – Medicare Phone Sales

TIPS FOR MARKETING MEDICARE COVERAGE OVER THE PHONE Now more than ever, people want Medicare insurance solutions that provide peace of mind. When you’re unable to meet with a client in person, you can often help them get the coverage they need by phone. These simple tips and guidelines are designed to help you be […]

MMO Broker Update – Telehealth/Telemedicine Coverage

Important Clarifications on Telehealth (Telemedicine) Coverage   Date: March 24, 2020 Category: News Applies to: All In efforts to help slow the spread of the coronavirus disease known as COVID-19, health professionals and their patients may turn more frequently to the use of telehealth (telemedicine) visits. Please review the summaries below: to better understand the […]

The Health Plan – Member Costs Waived for COVID-19 Testing

The Health Plan Will Waive Member Costs for COVID-19 Testing   The Health Plan announced today it will cover the cost of copays, co-insurance, and deductibles for COVID-19 testing for all Commercial, Medicare and Medicaid lines of business when recommended by a medical professional. Our exclusive independent lab provider, LabCorp is making its NAA test […]

Update – Humana’s Agent Technology Tools

Update on Humana’s Agent Technology Tools In these unique times, we have provided guidance to our agents to avoid face-to-face meetings and appointments with our consumers. Last week, we sent a communication outlining our request to reduce paper applications. Today we want to reiterate that Humana has an approved telephonic sales presentation process and electronic […]

Aetna Remote-Selling Tools (ekits and RATE)

Try these remote-selling tools (e-kits and RATE) Do you have clients who want to move forward with enrollment, without having an agent enter their home? For Aetna Medicare (MA/MAPD) and SilverScript PDP products, there are two tools you can use: e-kits and the Remote Agent Telephonic Enrollment (RATE) tool. To use either option, you must have access […]