Medical Mutual Advantage Plan Webinars

Join MMO for a webinar highlighting key selling points for  2020 Medicare Advantage plans. They will discuss MMO’s continued commitment to meeting the needs of Ohioans in 83 of the 88 counties and cover the following topics:

 

Service Area Expansions Region 1: Muskingum and Tuscarawas counties
Region 2: Gallia county
New HMO Plan MedMutual Advantage Secure HMO now available in Cuyahoga, Medina and Summit counties
$0 Premium Plan Available in all 83 counties
Generic Rx Copays Tier 1: $0 copay
Additional Benefits New transportation benefit

 

 MMO will be offering three webinars. Please click the corresponding link below to register and join the meeting.

Tuesday, Sept. 24, 2019, at 10:00 a.m.
Click Here to Join the Meeting

Tuesday, Sept. 24, 2019, at 1:30 p.m.
Click Here to Join the Meeting

Wednesday, Sept. 25, 2019, at 10:00 a.m.
Click Here to Join the Meeting

Anthem 2020 Enrollment Freeze Update

No Enrollment Freeze for KY or WI for 2020 with Anthem!

Cornerstone Senior Marketing recieved confirmation there will NOT be an enrollment freeze in Kentucky or Wisconsin for plan year 2020.

Quick Reminder: Anthem is expanding into 17 NEW KY Counties for 2020! Carroll, Estill, Floyd, Fulton, Hickman, Larue, Letcher, Martin, Mason, Metcalfe, Morgan, Nicholas, Owsley, Pike, Simpson, Trimble, and Union.

 

If you have any questions please contact your Cornerstone Senior Marketing representative. 

Humana’s NEW Medicare Supplement Product: ACHIEVE

Introducing Humana Achieve: premium coverage that’s affordably-priced.

Humana’s Achieve is a plan that offers many of the same benefits as Humana’s premier line of products at a great value!

Approved States:

New business will be accepted for Georgia and South Carolina effective immediately with an effective date of October 1 or later. This will be available via the Humana Fast App for business submission and agents holding appointments in these states can begin ordering supplies. Below you will find the Outline of Coverage available for download for both Georgia and South Carolina.

As new states become available (OH & KY), Humana will notify agents in those states and update the Humana Achieve Medicare Supplement coverage maps.

Georgia Application

 

Georgia Outline of Coverage

 

South Carolina Application

 

South Carolina Outline of Coverage

If you have any questions please contact your Cornerstone Senior Marketing representative

West Virginia University To Acquire The Health Plan

WVU Health System’s acquisition to make it an integrated financing/delivery network

West Virginia University Health System is taking the first steps toward becoming an integrated health care financing and delivery system with Tuesday’s announcement it would merge with a Wheeling, West Virginia-based insurer.

Financial terms of the deal between WVU Health System, also known as WVU Medicine, and managed-care provider The Health Plan, weren’t disclosed. The Health Plan would become a subsidiary of WVU Health System as a nonprofit corporation.

An integrated financing and delivery system puts under one system both the payor and provider of health care similar in structure to UPMC, which owns its own insurance division, as well as Highmark Health, which owns insurer Highmark and the Allegheny Health Network. It’s a model that is increasingly employed elsewhere in the country, including Geisinger in the central part of Pennsylvania.

“By aligning and integrating our two organizations and by leveraging our respective expertise in a more coordinated fashion, we can deliver better outcomes to the people of West Virginia,” said WVU Health System President and CEO Albert L. Wright Jr. in a statement Tuesday. “The Health Plan will also continue to build collaborative, value-based partnerships with other health systems and independent providers in West Virginia.”

WVU Medicine is a powerhouse in West Virginia, based in Morgantown and including hospitals throughout West Virginia. It’s also is in the midst of a growth spurt, including the building of a new children’s tower and other facilities in Morgantown, and it’s expanding in Pennsylvania, including a facility just over the border into Waynesburg as well as a potential affiliation with Uniontown Hospital.

The Health Plan began operations in 1979 and has licenses in West Virginia’s 55 counties as well as a 36-county area in Ohio. As of 2017, it had 400 employees and four offices in Ohio and West Virginia. It offers a wide range of insurance options, including HMOs, PPOs, point-of-service and self-funded health plans. The Health Plan’s market share in group health in West Virginia was 7 percent with coverage of 20,024 lives, according to a West Virginia state report in 2017.

Anthem Ohio’s MA Network is Growing

Anthem’s Medicare Advantage Network Now Includes OhioHealth!

Network strength and security are important factors when  clients shop for a new Medicare plan— and they deserve nothing but the best. That’s why Anthem Blue Cross and Blue Shield is always adding quality providers.

You and your clients will both be pleased to know that, as of 9/1/2019, OhioHealth is now part of the Anthem Medicare Advantage network in Ohio.

 

Expanded network = more provider choices for your clients.

When clients have the flexibility to choose doctors and facilities that suit their particular health needs and personal preferences, that’s a big win for them and you. Through this new partnership, they’ll get access to the quality, affordable care they’re looking for.

Spread the word. Reap the rewards.

Anthem’s expanded network demonstrates their ongoing commitment to improving people’s health—and ensuring your success by giving them what they want in a health plan.

 

If you have any questions, reach out to your Cornerstone Senior Marketing rep.

MeridianCare/Wellcare Agent Events | September

MeridianCare/WellCare are hosting agent product lunch meetings all throughout the state of Ohio in September.

Please RSVP below to one of the locations near you!

Greater Cincinnati

September 9 Launch Meeting 10AM Indiana Wesleyan University: 9286 Schulze Dr, West Chester, OH

September 17 Launch Meeting 10AM Indiana Wesleyan University: 9286 Schulze Dr, West Chester, OH

 

Greater Cleveland

September 10 Launch Meeting 10AM Indiana Wesleyan University: 4100 Rockside Rd, Independence, OH 

September 19 Launch Meeting 10AM Indiana Wesleyan University: 4100 Rockside Rd, Independence, OH

 

Toledo

September 18 Launch Meeting 10AM Holiday Inn Express & Suites: 12710 Roachton Rd, Perrysburg, OH 43551

 

If you have any questions, please contact your Cornerstone Senior Marketing representative.

Anthem 2020 Product Training & AEP Updates

It’s that time of year and the push to get ready for AEP is kicking into high gear. Anthem has a lot of great things going on in the Ohio market and  want to make sure you don’t overlook anything. Please read all updates below and register for one of their product training roadshows.

2020 Anthem BCBS Product Training – ATTENTION ALL AGENTS! This is the one class that Anthem asks you to attend each year.

You will need to RSVP for an event at https://www.anthembrokerconnection.com/home

August 27th, Columbus

August 28th, Toledo

August 29th, Cincinnati

September 4th, Cleveland

September 5th, Youngstown

September 6th, Akron/Canton

September 10th, Dayton

September 18th, Columbus

September 19th, Cincinnati

September 24th, Dayton

September 26th, Cleveland

 

2020 Certification Details

Getting Started

  • Visit http://www.medicaremegastar.com/  for details on this year’s Medicare Megastar Contest with the link to “Get Certified”
  • If you were certified last year, please use the “Sign In” section.
    • Your user ID is your email address OR your National Producer Number (NPN)
    • If you forgot your user ID or password, there are links below to regain access
    • It will ask you for an access code. Please use External-SelfReg and it must be typed EXACTLY as is it appears here.
    • It will take approximately 8-10 hours to complete re-certification.
  • If you are new to getting certified this year, please use the box on the right that says “First Time Visitor”
  • It will ask you for an access code. Please use External-SelfReg and it must be typed EXACTLY as is it appears here.
  • It will take approximately 14-16 hours to complete the entire training.

 

  • Please complete your certification by August 30th so you can pre-order your 2019 Enrollment Sales Kits!

IN ORDER TO SELL MEDICARE ADVANTAGE AND/OR PRESCRIPTION DRUG PLANS for 2020, YOU MUST COMPLETE CERTIFICATION for 2020.

YOU MUST BE THE ONE WHO COMPLETES THIS CERTIFICATION, NOT AN ADMIN OR ANY OTHER PERSON.

 

2020 Sales Kit Ordering Once you have completed your certification, you will receive an email from Anthem within 48 hours. This email will contain your log in and password for Custompoint – where you can order your sales kits. The site is now open to order 2020 sales kits. If your orders are placed by Aug 30th, they will be delivered to you no later than Oct 1st.

 

Anthem BCBS Agent Business cards:

Anthem Giveaways and Apparel:

  • Check out this website: Anthem Promo Store
  • You will be able to browse before purchasing. However, Anthem suggests clicking on the link “My Account” and setting up a profile before you shop.
  • Please use your initials as the purchase order number

 

Looking to Do Online Enrollments? Anthem has some exciting enhancements coming to MProducer. Their online application process is as simple as taking a picture of the Scope of Appointment and signing a signature with a stylus or mouse! Are you looking for an easier way to submit applications other than faxing? Register for a demonstration webinar below:

Friday, August 23rd at 9:30 AM Eastern

Register at https://www.anthembrokerconnection.com/home

www.mproducer.anthem.com

 

Medicare Supplements

  • Plan F can be sold through 12/1 effective dates
  • Anthem Extras can be sold with supplement plans to provide dental and vision coverage
  • Anthem currently has  a bonus contest for 09/01, 10/1, 11/1, and 12/1 effective dates. You can make big $$$!!

 

Wellcare Product Launch Meetings, CE Classes & Kick Offs: Michigan

SAVE THE DATES!

Fenton

September 4 Launch Meeting 10AM Fenton Community Center 150 S Leroy St, Fenton, MI

September 4 CE Ethics Class 12:30PM Fenton Community Center 150 S Leroy St, Fenton, MI

 

Troy

September 5 Launch Meeting 10AM Troy Community Center 3179 Livernois Rd, Troy, MI

September 5 CE Ethics Class 12:30PM Troy Community Center 3179 Livernois Rd, Troy, MI

September 18 Launch Meeting 10AM Troy Community Center 3179 Livernois Rd, Troy, MI

 

Grand Rapids

September 9 Launch Meeting 10AM Salvation Army Kroc Center 2500 Division Ave S, Grand Rapids, MI

September 19 Launch Meeting 10AM Salvation Army Kroc Center 2500 Division Ave S, Grand Rapids, MI

 

Novi

September 11 Launch Meeting 10AM Novi Civic Center 45175 W 10 Mile Rd, Novi, MI

September 11 CE Ethics Class 12:30PM Novi Civic Center 45175 W 10 Mile Rd, Novi, MI

September 20 Launch Meeting 1PM Novi Civic Center 45175 W 10 Mile Rd, Novi, MI

 

Kick Offs

September 24 West Michigan Kick Off 6PM Noto’s Old World Italian Dining 6600 28th St SE, Grand Rapids, MI

September 25 Detroit Kick Off 6PM The Westin Southfield Detroit 1500 Town Center, Southfield, MI

 

If you have any questions or to register email meridiancareevents@mhplan.com

UHC’s August Webinar Training Calendar

Please register below for any of UnitedHealthcare’s upcoming webinar training in August.

August  National Web Training Calendar
Date Day East Length Course Title WebEx
Link
Dial-In # Trainer
8/1/19 Thurs 2:00 PM 60 min Hassle Free Selling during SEP Click to register 1-763-957-6400 Gary Jones
8/1/19 Thurs 4:00 PM 60 min UnitedHealthcare Toolkit Click to register 1-763-957-6400 Gary Jones
8/1/19 Thurs 11:00 AM 60 min LEAN for AARP Medicare Supplement Click to register 1-763-957-6400 Gwen Swift
8/2/19 Fri 4:00 PM 70 min Complaint Reduction Click to register 1-763-957-6400 Gary Jones
8/2/19 Fri 2:00 PM 120 min Low Income Subsidy; My Advocate check up tool Click to register 1-763-957-6400 Vickie Mitchell
8/5/19 Mon 11:00 AM 60 min New Agent Orientation Click to register 1-763-957-6400 Jim Barrett
8/5/19 Mon 3:00 PM 60 min Marketing Guidelines With a Dual Special Needs Plan (DSNP) Focus Click to register 1-763-957-6400 Anna Pine
8/6/19 Tues 2:00 PM 60 min Steps to Sales Success – 1 Click to register 1-763-957-6400 Stephanie Roberti
8/7/19 Wed 2:00 PM 60 min Steps to Sales Success – 2 Click to register 1-763-957-6400 Stephanie Roberti
8/7/19 Wed 11:00 AM 90 min LEAN – Landmark Electronic Application Navigator for MA/PDP Click to register 1-763-957-6400 Jim Barrett
8/7/19 Wed 2:00 PM 60 min 60 Minutes to Success – For brand new AARP Medicare Supplement Agents Click to register 1-763-957-6400 Erin Bailey
8/8/19 Thurs 2:00 PM 60 min Steps to Sales Success – 3 Click to register 1-763-957-6400 Stephanie Roberti
8/9/19 Fri 2:00 PM 60 min Steps to Sales Success – 4 Click to register 1-763-957-6400 Stephanie Roberti
8/9/19 Fri 11:00 AM 60 min Dual Special Needs plan (DSNP) Basics Click to register 1-763-957-6400 Anna Pine
8/13/19 Tues 2:00 PM 60 min New Agent Orientation Click to register 1-763-957-6400 Stephanie Roberti
8/13/19 Tues 12:00 PM 90 min Building Your Business Plan Click to register 1-763-957-6400 Vickie Mitchell
8/13/19 Tues 2:00 PM 60 min 60 Minutes to Success – For brand new AARP Medicare Supplement Agents Click to register 1-763-957-6400 Erin Bailey
8/13/19 Tues 12:00 PM 60 min Dual Special Needs plan (DSNP) Basics Click to register 1-763-957-6400 Stuart Beardman
8/14/19 Weds 12:00 PM 90 min Hassle Free Selling during SEP Click to register 1-763-957-6400 Vickie Mitchell
8/14/19 Wed 2:00 PM 60 min Presentation Skills 101 Click to register 1-763-957-6400 Stephanie Roberti
8/14/19 Wed 3:00 PM 60 min Dual Special Needs Plan (DSNP) Marketing Made Easy Click to register 1-763-957-6400 Stuart Beardman
8/15/19 Thurs 12:00 PM 70 min Complaint Reduction Click to register 1-763-957-6400 Vickie Mitchell
8/15/19 Thur 2:00 PM 45 min Health and Wellness Resources for AARP Med Supp Plans Click to register 1-763-957-6400 Cindy Nori
8/21/19 Wed 2:00 PM 45 min Benefits of the Authorized to Offer Program and A2Oh! Rewards Click to register 1-763-957-6400 Carin Goodemote
8/27/19 Tues 7:00 PM 90 min LEAN – Landmark Electronic Application Navigator for MA/PDP Click to register 1-763-957-6400 Jim Barrett
8/27/19 Thurs 12:00 PM 120 min Low Income Subsidy; My Advocate check up tool Click to register 1-763-957-6400 Vickie Mitchell
8/27/19 Tues 2:00 PM 60 min Refresh Your Success Click to register 1-763-957-6400 John Herbut
8/28/19 Wed 7:00 PM 90 min Steps to Sales Success, Sessions 1 & 2 Click to register 1-763-957-6400 Jim Barrett
8/28/19 Weds 2:00 PM 60 min Six Key Enrollment Conversations Click to register 1-763-957-6400 Gary Jones
8/29/19 Thurs 2:00 PM 70 min Building Loyalty After Enrollment Click to register 1-763-957-6400 Gary Jones
8/29/19 Thu 7:00 PM 90 min Steps to Sales Success, Sessions 3 & 4 Click to register 1-763-957-6400 Jim Barrett
8/29/19 Thu 2:00 PM 60 min Agent Directed Group Sales Click to register 1-763-957-6400 Erika Brummett
8/29/19 Thu 12:00 PM 60 min **SPANISH**Dual Special Needs Plan (DSNP) Basics Click to register 1-763-957-6400 Maricela Alvarez-Montes
8/29/19 Thu 4:00 PM 60 min **SPANISH**Dual Special Needs Plan (DSNP) Marketing Made Easy Click to register 1-763-957-6400 Maricela Alvarez-Montes
8/30/19 Fri 2:00 PM 60 min UnitedHealthcare Toolkit Click to register 1-763-957-6400 Gary Jones
COURSE NAME THEME DESCRIPTION
60 Minutes to Success Business/Sales Skills It is an onboarding program designed to educate them on the tools available such as the Agent Portal and Toolkit and provides insight about product features, the Authorized to Offer program and  valuable sales and marketing information. (Presentation)
Agent Directed Group Sales Business/Sales Skills Agents are now eligible to offer AARP Medicare Supplement Insurance Plans to employer groups with 10 or more eligible retirees. With the new Agent-Directed Group Sales opportunity, agents have the choice to assist with the enrollment for group sizes up to 99 retirees or simply let UnitedHealthcare complete the enrollment application process for any group size. (Presentation)
Benefits of the Authorized to Offer Program and A2Oh! Rewards Business/Sales Skills Learn more about the Authorized to Offer Program and the great benefits that agents can take advantage of such as the A2Oh! Rewards Program.  We will discuss eligibility requirements to reach the Level 1 and Level 2 status, and review current marketing materials available. (Presentation)
Building Loyalty After Enrollment Business/Sales Skills Learn how to build loyalty and what tools exist to help drive member loyalty and retention. (Presentation)
Building Your Business Plan Business/Sales Skills Join this course to understand how to build a successful business plan that helps you set and reach your goals.  This course provides the tools and process to develop a realistic business plan with measurable goals; growing your book of business; and alignment with your agent manager.(Presentation)
Chronic Special Needs Plans (CSNP) Products Learn about CSNP plans and how you can help consumers with chronic health issues. (Presentation)
Complaint Reduction Compliance This course provides an overview of sales activities that drive complaints to CMS, best practices to prevent complaints, and case studies which will  help you to be more compliant. (Presentation)
Conducting Formal Events – 2019 Compliance Formal Event: Best practices when conducting Formal Sales Meetings, sometimes called sales meetings, community meetings or neighborhood meetings.  Formal Events are structured in an audience-presenter style where you formally provide specific plan information via a presentation on the products being offered. (Presentation)
Conducting Informal Events – 2019 Compliance Informal Event:  Best practices when conducting an Informal Event.   Informal marketing/sales events are less structured and in a less formal environment. They typically utilize a booth, table, kiosk or recreational vehicle (RV) that is manned by one or more agents who can discuss the merits of the plan’s products. (Presentation)
Dual Special Needs Plan (DSNP) Marketing Made Easy Business/Sales Skills In this course, we discuss the how to utilize the UnitedHealthcare Toolkit as a valuable resource for an agent’s DSNP business. (Presentation)
Dual Special Needs Plans (DSNP) Basics Products In this course, we discuss the basics of Medicare vs Medicaid, the myths of Dual Special Need Plans (DSNP), who the DSNP member is, general benefits of a DSNP plan, and what next steps are to being successful in the DSNP field. (Presentation)
Dual Special Needs Plans (DSNP) Compliance Business/Sales Skills Being empowered through compliance will guide a successful sales career. In this course, we discuss the importance of the do’s and don’ts of compliance. Scenario based learning drives the importance of compliance in the field. License, DSNP certification and appointments are also explained as well. (Presentation)
Dual Special Needs Plans (DSNP) UHC Toolkit Business/Sales Skills In this course, we discuss the how to utilize the UnitedHealthcare Toolkit as a valuable resource for an agent’s DSNP business. (Presentation)
Election Periods Foundational This course is a review of previous Election Period material and introduces the OEP and OEP Newly Eligible as well as the Dual SNP LIS Maintaining SEP changes. (Presentation)
Health and Wellness Resources for AARP Med Supp Plans Business/Sales Skills Members enrolled in an AARP Medicare Supplement Insurance Plan, in one of our Health and Wellness states, may take advantage of resources in addition to their Medicare supplement insurance plan coverage. These resources offer a wide range of support including: 24/7 Nurse access, telephonic wellness coaching, classes and activities, and online resources. (Presentation)
Jarvis Systems & Technology This course provides instruction on how to access Jarvis (our agent portal) and navigate all its functionality – from commissions to application status, training to communications, and everything in between. (Demonstration)
LEAN – Landmark Electronic Application Navigator Systems & Technology Learn more about the online enrollment tool for AARP Medicare Supplement Plans via LEAN including all three signature options; electronic, remote and voice.
See how you can verify or renew AARP memberships for consumers. Learn how LEAN can make submitting an application faster, easier and better than a paper application.
(Presentation & Demonstration)
Low Income Subsidy; My Advocate Check-up tool Programs This course presents the fundamentals of LIS and your opportunity grow your book of business while assisting consumers with unique needs.  We review LIS program qualifications, the LIS enrollment process, and why follow up is a necessity. My Advocate Check-Up tool is a demonstration of a website data base or programs in local communities geared to provide financial assistance, discounts, and more.  Developed Change Healthcare and available to all UHC agents. This session will give you a solid foundation of the LIS  marketspace, information on qualifications and assistance available for consumers,  help you identify financial challenges, provide steps to guide the consumer through the LIS application, and guide you on how to track properly within bConnected. (Presentation)
Marketing Guidelines With a Dual Special Needs Plan (DSNP) Focus Business/Sales Skills Being empowered through compliance will guide a successful sales career. In this course, we discuss the importance of the do’s and don’ts of compliance. Scenario based learning drives the importance of compliance in the field. License, DSNP certification and appointments are also explained as well. (Presentation)
New Agent Orientation Foundational This course sets the stage for new agents to understand Medicare and UnitedHealthcare processes and tools. (Presentation)
Presentation Skills 101 Business/Sales Skills Come learn the basics of presentation skills. With an understanding of how to present, you’ll see your confidence grow! (Presentation)
Refresh Your Success Business/Sales Skills This training session is designed to provide agents with the marketing tools, tactics and know-how they need to help effectively sell AARP Medicare Supplement Insurance Plans. This select training offers valuable sales and marketing information including understanding the product, leveraging competitive advantages, and tips for getting started on your marketing and lead generation efforts. (Presentation)
SEP Hassle Free Selling Business/Sales Skills Join this course for a condensed overview of the sales process and let us help you start selling!  This course answers questions like “Why UHC” and where are you stuck, to simplified selling from setting effective appointments through a compliant close, your most vital asset, and a high level overview of resources & tools that impact your daily business activities. (Presentation)
Six Key Enrollment Conversations Business/Sales Skills Learn how to build loyalty and what tools exist to help drive member loyalty and retention at enrollment and beyond. (Presentation)
Steps to Sales Success Parts 1-4 Business/Sales Skills Come learn the steps to a successful sale. Topics include goal setting, selling you, questioning, presenting using features and benefits, resolving objections, closing, and next steps. (Presentation)
UnitedHealthcare Toolkit Systems & Technology Learn how to use the UnitedHealthcare Toolkit to grow your business with CMS approved materials. (Demonstration)

 

Happy Hour with CSM & Bright Health in Northeast Ohio

 Join Bright Health & CSM for the happiest of hours! Whether you are a currently appointed broker with Bright or wanting to learn more, this event is for you!

Learn about Bright Health Care Partners in their Cleveland market. Information will include: 

  • Medicare benefit design
  • Marketing opportunities
  • Broker Support

TUESDAY AUGUST 6

Location: Shula’s Steak 2- (DoubleTree by Hilton)

6200 Quarry Lane

Cleveland, OH 44131

Time: 4:00 pm – 6:00 pm

 

RSVP TO DANIELLE FLESCH @ DANIELLE.FLESCH@CORNERSTONESENIORMARKETING.COM