Aetna’s First Look at 2020 Benefits & Certification is Available

Aetna’s MA/MAPD 2020 Certification is Now Available! You can also request a first look at benefits for 2020.

Aetna has released their Medicare MAPD and PDP plans for 2020 – Don’t miss your chance for a sneak peak at their plan benefits.

Request a first look to

2020 Certification

You can now complete Aetna’s 2020 producer certification process for MA/MAPD products! Click here to learn how to become ready to sell. Remember, Aetna’s certification process includes AHIP which costs $125 going through Aetna- that’s a savings of $50 off the retail price of AHIP!

Want to Sell Silverscript PDP?

Are you contracted for Aetna MA/MAPD? If so, good news! Your current contract will enable you to sell both 2020 Aetna MA/MAPD & 2020 SilverScript PDP. That means, in order to sell 2020 SilverScript plans this AEP, all you need to do is complete 2020 SilverScript certification and receive a SilverScript ready-to-sell notice.Learn how to complete 2020 SilverScript producer certification.


Not contracted with Aetna? Reach out to your Cornerstone Senior Marketing Sales representative to get appointed! 

Medigold Launches 2020 Certs on 7/23 & Compensation Updates!

MediGold’s Certification will be released on Tuesday July 23 & will start paying agents direct for all 1/1/2020 business and after!

Brokers who are already appointed and certified will be prompted to complete a W-9 and a ACH form for Medigold to be compensated directly with Medigold for any 1/1/2020 business and thereafter!

If you have any questions, please contact your Cornerstone Senior Marketing Sales Representative. 

Aetna DSNP Training | August 6

Aetna’s DSNP sales tools will help you sell year around- Learn more!

Do your Northeast Ohio clients have both Medicare and Medicaid? If eligible, our DSNPs provide special benefits and services that can help improve health care and manage costs.

Training details

August 6, 
10 a.m.-1 p.m.

Embassy Suites by Hilton Akron Canton Airport
7883 Freedom Ave. NW
North Canton, OH
Snacks and refreshments provided.

In this in-person training, we’ll discuss:

  • Sales tips, tools and resources
  • Eligibility requirements
  • Aetna DSNP model of care
  • The local provider network

Register today

Seating is limited, so register today. To sign up, go to and search for events in Ohio. Aetna then send a confirmation email.

Wellcare’s 2020 Annual Certification Information

Wellcare’s 2020 Annual Certification is launching on July 9th! Please be on the lookout for the email with subject line, SM 2020 ACT 1099 Training Has Been Assigned, and follow instructions within the email to access the training in WellCare University.

The training content focuses on topics that sets you up for success as a partner with WellCare. Within ACT you will have:

  • Video tutorials and step-action guides for online resources
  • Examples of completed documents such as paper applications and scope of appointment forms
  • Certificate of completion
  • PDF of the training content with search functionality
  • State specific product training – only take state training where YOU plan to market/sell in!

New! Certification Confirmation Notice

Upon completion of 2020 certification requirements, you will receive the following WellCare communications:

  • Text message confirmation your 2020 certification requirements have been processed
  • Congratulatory email on next steps, key timelines, and the new What to Expect sales materials packet

Similarly, over the next few months Wellcare will be launching new/proactive outreach methods to ensure you have the information you need to be successful.

America’s Health Insurance Plans (AHIP)

Reminder! Consider the following when working toward completion of the 2020 AHIP requirement:

  • 2020 AHIP will suffice to market/sell both 2019 and 2020 WellCare products
  • WellCare does not accept other Medicare fraud, waste and abuse training in place of AHIP

Get started early AND with a discount!

WellCare offers a $50 discount if completed via the WellCare/AHIP co-branded link:

Note: WellCare will not reimburse money paid towards training.

Transmitting completed AHIP to WellCare is easy!

Returning Partners: Access AHIP and login to your account, then click Transmit next to WellCare (1099).

New Partners: To connect your WellCare University account and your AHIP account, you must use the co-branded link to transmit your completed AHIP for the first time.

TECH TIP: Phish or Spam? No, It’s Not What’s For Dinner!

Phish or Spam? No, it’s not what’s for dinner! However, it could be a question you struggle with when deciding what types of email to report to your IT department. Potentially malicious emails make it to your inbox every day, so it’s important for you to understand the difference between a Phishing email and a Spam email.

This Email Seems Phishy
Phishing is the process of attempting to acquire sensitive information (such as usernames, passwords, and credit card details) by pretending to be a trustworthy entity. Most commonly, phishing emails will try to lure you into clicking on a link or opening an attachment.

Phishing emails can appear to come from reputable businesses or even departments and users from within your own organization. They often have a sense of urgency to them. Some may even use shock and intimidation to get what they want.

If you come to the conclusion you’ve been sent a phishing email, we strongly recommend that you report the email to your IT department for their review.

Spam Alert
Spam is unsolicited, unwanted email typically sent for marketing purposes. It is often trying to sell you something, such as unwanted goods or services – but, it is not asking you to take specific action. Although spam can be annoying, it is common to receive it in your business email. These types of emails do not typically need to be reported, unless you believe they pose a threat to your organization. In most cases, spam email can simply be deleted or ignored.

Note: Always follow your organization’s policy regarding what type of email to report in case it differs from the above.

Whether a Phishing email or Spam email, you should always be cautious when clicking on a link or opening an attachment. An email should never be considered safe until it is analyzed carefully. Remember, you’re the last line of defense to prevent a phishing attack on your organization. Always Stop, Look, and Think!

Let’s stay safe out there!

NEW Medicare Supp Feature with CSG Quoting Tool

With your access to Cornerstone’s quoting tool, CSG Actuarial, we now offer the ability to include a health condition along with prescription drugs in the quoting feature filters for Medicare Supplement plans!

When including certain health conditions and prescription drugs for a client, CSG will only show carriers and plans that will accept those individuals with those conditions.

Watch a quick video of this new underwriting feature!

If you do not have access to CSG and are interested please click below and select “Request Access”.


Medical Mutual of Ohio- 2020 MA Certification is Available

2020 MAPD Certification is Now Available
Applies to: All Medicare Advantage

It’s time to complete your Medical Mutual Medicare Advantage certification. You must complete the AHIP certification before you can access the Medical Mutual certification modules. AHIP will automatically share your certificate of completion with Medical Mutual. The Medical Mutual certification modules can be found in your MyBrokerLink account under Sales & Quoting, Medicare Advantage, Training and Certification. All modules are required.

Modules and Additional Resources
All modules can be downloaded. Plus, we have incorporated the updated educational presentation video into the Sales Event Training module. You must remain on the first slide of the video for at least one minute. We recommend watching the entire video, but you will have the option to proceed to the next slide after a minute. This video is posted on MyBrokerLink for future reference and use. Navigate to the Knowledge Center, Reference Materials. The video is located under the Medicare Advantage section.

If you have not yet certified for 2019, completion of the 2020 certification will allow you to sell for the remainder of 2019 and all of 2020.

Please watch out for upcoming product meetings in your region.

Wellcare/Meridian Updates

Here are some recent updates and highlights from Wellcare & Meridian we would like to share:

  •  The 2020 Annual Certification Training (ACT) is scheduled to release July 9th! Per the certification process, after you complete contracting you will be enrolled in ACT. However, due to the transition of training from 2019 ACT to 2020 ACT, the earliest you will be enrolled into ACT is July 9th. Completing 2020 ACT will fulfill the ACT requirement to market/sell both 2019 and 2020 WellCare products. Note: In order to market/sell 2019 MeridianCareCare products, agents must complete the 2019 MeridianCare certification requirements through Miramar (Sentinel Elite).  Read More Here
    • A NEW Mobile SOA App
    • eApp: Off-line electronic application submission made easy
    • Paper Application Upload: Learn how to scan paper applications via the Agent Connect portal
    • and More! Click here to learn more
  • Wellcare’s footprint is expanding in 2020! They are growing their platform into Ohio, Indiana, and Michigan by acquiring Medicare Advantage and Medicaid company, Meridian. Further, Wellcare is expanding footprints into Missouri, New Hampshire, and Washington! Read More Here


Anthem’s 2020 Medicare Certification Info & Product Training Meetings

Anthem 2020 certification opens on Wednesday, June 26th 

  • Completed certification taken after June 26, 2019 allows you to sell for the remainder for 2019 AND 2020.
  • Certify by August 1, 2019 and you will be entered into a drawing to win a $1,000 Visa gift card.

Getting Started

  • Visit  for details on this year’s Medicare Megastar Contest with the link to “Get Certified”
  • If you were certified last year, please use the “Sign In” section.
  • Your user ID is your email address OR your National Producer Number (NPN).
  • If you forgot your user ID or password, there are links below to regain access.
  • It will ask you for an access code. Please use External-SelfReg and it must be typed exactly as is it appears here.
  • If you are new to getting certified this year, please use the box on the right that says “First Time Visitor”
  • It will ask you for an access code. Please use External-SelfReg and it must be typed exactly as is it appears here.


  • If you go through Anthem’s website, there is a discount on the standard cost of $175; it will cost the same as last year, $125.
  • AHIP requires section 4 & 5 this year to be taken and then the exam.
  • To download the slides, click into the module, then on left side click download slides. Click the save button and save to a file folder for this year’s AHIP.
  • If you are re-certifying, you only have to complete sections 4 & 5, but the exam includes all 5 sections.
  • There are Continuing Education credits that you can purchase for an additional cost PRIOR to taking the exam.
  • Anthem Modules – Please complete all until you have green checkmarks for everything listed for 2020.

Once your certification is complete, you will receive an email within 48 hours informing you that you are Ready To Sell. This email will also include the link to Custom Point and your login information.   If you do not receive this email and you show green status bars on all modules for 2020, please contact Broker Support at 800-633-4368 or email them at


Below are dates for 2020 Product Training Meetings. Please sign in to to register. Seating is limited so early registration is recommended. Anthem Broker Connection is not supported in Internet Explorer. Please use one of the following browsers to view the Anthem Broker Connection website:
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August 27th, Columbus

August 28th, Toledo

August 29th, Cincinnati

September 4th, Cleveland

September 5th, Youngstown

September 6th, Akron/Canton

September 19th, Dayton

September 18th, Columbus

September 19th, Cincinnati

September 24th, Dayton

September 25th, Cleveland


Meeting locations, times, and presenters can all be found on the Anthem Broker Connection site:


Medigold’s 2020 First Look Broker Meetings

Join Cornerstone Senior Marketing & Medigold and get the first opportunity to view their 2020 products and plans!

RSVP HERE* to one of the meetings below:

*When RSVPing, please indicate which date you will be attending. 


TIME: 10:00 am – 12:00 pm

LOCATION: Hilton Garden Inn

6165 Levis Commons Blvd.

Perrysburg, OH 43551


TIME: 2:00 pm – 4:00 pm

LOCATION: The Golf Club at Yankee Trace

10000 Yanke Street

Centerville, OH 45458


TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cincinnati Office

2101 Florence Ave.

Cincinnati, OH 45206


TIME: 10:00 am – 12:00 pm

LOCATION: Wedgewood Golf & Country Club

9600 Wedgewood Blvd.

Powell, OH 43065