CMS Puts the Kibosh on Misleading Medicare Advantage Sales Pitches
–“Secret shoppers” found that 80% of agent calls with clients were inaccurate or insufficient
by Cheryl Clark, Contibuting Writer, MedPage Today – October 21, 2022
After reviewing thousands of complaints about “confusing, misleading, and/or inaccurate” Medicare advantage ads, and using “secret Shoppers” to document deceptive telephone sales pitches, the Centers for medicar & Medicaid services (CMS) announced it is putting its foot down on Thursday.