Anthem Ohio June Updates

Sent from Anthem Ohio Reps on 6/3/20:


While we are slowly moving forward with more face to face meetings, we encourage you to take advantage of our electronic tools. These tools allow you to efficiently review and write our plans without the face to face interaction. As we approach AEP, this will allow you to meet with more of your current clients and free time for you to meet with new clients. Keep in mind, your RSM would love to set a time to discuss marketing plans and co-op for AEP. We appreciate your partnership.


 SEP extended through June 30, 2020 due to COVID-19

This SEP is for Medicare beneficiaries who were prevented from submitting a Medicare Advantage (MA/MAPD) or Prescription Drug (PDP) plan enrollment request during another valid election period due to the COVID-19 State of Emergency (declared on March 13, 2020). This includes both enrollment and disenrollment elections. This SEP

applies to beneficiaries who reside in all U.S. states and includes all Anthem brands and affiliates. In addition, the SEP is available to those individuals who rely on help from friends or family members when making healthcare decisions and those individuals were impacted by the State of Emergency. The SEP is available from the start of the incident period and continues for five full calendar months thereafter, beginning January 20, 2020, and ending June 30, 2020. Enrollments are effective the first of the month after the plan receives the enrollment request. Only those beneficiaries who did not make an election during another eligible enrollment period are eligible for this SEP. An individual can use this SEP one time for each election period they missed.


2021 AHIP Certification:

We have recently received inquiries on whether Anthem will require the AHIP certification course this year or whether we will accept the new NAHU course.  After focused consideration, Anthem will require the AHIP certification course this year as it is built into our Certification platform.  We will consider the NAHU course for next year and will review it by the end of this year so that we have time to assess the content.  Should we decide to accept the NAHU program for next year, then we will be able to make any modifications to our Anthem certification subject matter and build our platform to include it.


Agent Microsite:

Did you know you can create a personalized microsite in the Producer Toolbox. This will allow you to enroll and gather leads with no physical interaction required. You receive commissions  on all online application submissions.

  • Build an Anthem Medicare Microsite via your Broker Portal
  • Enroll and gather leads with no physical interaction required
  • Receive commissions on all online application submissions



Looking for a convenience way to learn more about Anthem’s products, resources, electronic enrollment processes? Join us for our weekly webinar series. We have a variety of topics we will be discussing throughout June, including Selling Telephonically, Medicare Social Media and Your Business, How to Create your own Anthem Microsite, and many more. You can view the list of upcoming webinars and register via the Anthem Broker Connection website at will need to use Google Chrome web browser)


Did you know?

SilverSneakers has conducted a survey from their newsletter readership to provide feedback on current topics ranging from exercise to nutrition to technology during the shelter at home lockdowns.  For example, a post-pandemic survey was sent to a national sample of members active in the months leading up to stay-at-home orders, asking members to reflect on intention and speed to return to SilverSneakers locations once permitted.  Below are a few noteworthy insights from the recent surveys:

  • Social Connection: When mandated social distancing began, 27% of those surveyed were comfortable with video conferencing. Since then, 84% used video calls to connect with others.
  • Exercise: Prior to the COVID-19 crisis, 31% participated in live video exercise classes, now more than 84% of those have done an exercise class virtually.
  • Healthy Food: The crisis has changed how seniors are getting their food, as 3x as many members are using grocery delivery apps (Instacart, Amazon or local delivery) – increasing from 28% to 87% in the last month.
  • Return to SilverSneakers Locations: Of the 92% who plan to return to SilverSneakers locations once given the all-clear, 84% intend to do so within one month.