Sourced from THP Broker Communication from 1/19/23:
The Health Plan has a new OTC vendor, InComm. Enclosed is an instructional video “How to Access and Navigate My Benefits Center” that may help you communicate this benefit to your THP Medicare Advantage members.
Please advise your members that this benefit / Visa Card is already activated upon receipt and ready-to-use for their OTC purchase needs. DSNP plan members can also use it for healthy foods and utility bill assistance, as instructed in the video. Every member who earns rewards & incentives for getting their annual physical, mammogram and / or colonoscopy will access their rewards through this card as well.
Please direct your members to contact The Health Plan’s Customer Service department with any questions at: 1-877-847-7907, M-F 8:00 am – 8:00 pm
If you have any questions, please reach out to your CSM Service Rep