Cigna’s Online Customer Portal: myCigna

Your customers now have access to, a portal that will allow better access and understanding of the benefits that come along with their Cigna Medicare Advantage plan.

After creating an account on, Medicare Advantage customers can:

  • Search for in-network hospitals, providers, pharmacies and other care sites
  • View and print extra ID cards
  • Review current coverage and costs
  • See claims summaries and explanations of benefits (EOBs)
  • Seamlessly access MDLive for virtual care

myCigna can even help your customers find the best prices on their prescriptions! myCigna is available NOW to all Medicare Advantage customers. Make sure yours know about this valuable and easy-to-use tool!


If you have any questions regarding Cigna’s MA plans/products, contact your CSM representative.