Medical Mutual of Ohio February Updates

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Medical Mutual of Ohio has provided some February updates and info for our brokers. Please see below:

  • SilverSneakers recently updated their College Save program; the new program is called SAGE Scholars Tuition Rewards. Members will be required to create new accounts for this program, however, all previously earned points will carry over. For more details about the program update, click here.
  • Effective Feb. 1, 2020, the EyeMed network will no longer include Sears Optical, JCPenney and Stanton Optical. All Medicare Advantage members and Medicare Supplement members enrolled in the MedMutual Supplement Plus product are impacted. To review a list of alternative EyeMed provider locations, click here.
  • We mailed out all Medicare Advantage Member Kits to new and existing members on Jan. 20, 2020. All Member Kit brochures include personalized benefit information based on the member’s plan type. To view the kit, click here.
  • Medicare Advantage members and Medicare Supplement members with Supplement Plus coverage received an email notification about the new SuperDental network. This email was sent in error. The dental network for Medicare members is not changing in 2020 and remains the DenteMax network. We sent an apology email to the impacted members.

 

If you have any questions reach out to your Cornerstone Senior Marketing rep.

UHC Dual Product Training

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CSM Cleveland Office – February 21st, 10am – 12Pm  

Take advantage and learn more about dual product opportunities to target new clients.  

Information will include:

  • UHC Dual Product, What’s the benefit advantage as compared to MyCare Ohio?
  • Where and how to prospect for Dual Eligibles
  • Understanding steps regarding the “Opt-Out” passive enrollment process
  • Open discussion.

 

REGISTER:  mailto:danielle.flesch@cornerstoneseniormarketing.com

LifeStation medical Alert System Benefit

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Clarification: To start using the LifeStation medical alert system benefit, members should call Member Services

Members with the Aetna Medicare Plus Plan (HMO) in Southern California have a benefit that allows them to get a LifeStation medical alert system at no charge. This benefit is available in the following counties: Kern, Los Angeles, Orange, Riverside, San Bernardino and San Diego.

To start using this benefit, members should call the Aetna Member Services Department by dialing the number on their Aetna member ID card. 

Please note: During recent 2020 product trainings, we told you that members should call LifeStation directly to activate this benefit. However, this was incorrect. Please help educate members that they need to call the Aetna Member Services instead.

 

What steps do members have to take to use the LifeStation benefit?

  1. To get the LifeStation equipment, a member must call the Aetna Member Services. Members will then be transferred into the Care Management Engagement Hub to go through the eligibility process.
  2. Eligible members will be connected to a Lifestation representative to order the device and finalize the process.
  3. Members will receive the equipment by mail.