Cigna’s HRA Update: Brokers Must Attend Training to be Eligible for HRA Payments
Sourced from Cigna’s Broker Email Communication on 10/25/21:
Cigna Medicare Advantage will pay external agents $75 for each completed HRA they submit, starting with Jan. 1, 2022 effective dates. To be eligible, brokers must complete HRA training available on Producers’ University.
As announced a few weeks ago, external brokers will be able to earn $75 for each online health risk assessment (HRA) they complete for our Cigna Medicare Advantage (MA) customers with effective dates on or after January 1, 2022.*
To be eligible, brokers must be licensed, appointed, and certified to sell Cigna MA plans and complete the HRA training. As of today, less than 10 percent of brokers have taken the training. Cigna encourages all their agents to complete the training soon so they can receive payment for completing the HRAs.
The HRA survey tool is expected to be available in mid-November.
Broker Communication Timeline
We are still working through some of the operational aspects of this new initiative and will provide more details about the payment process and online HRA survey tool over the next few weeks. Here is the anticipated communication schedule:
10/26 Reminder to complete training
11/02 Payment details will be shared (i.e., timing, process)
11/09 Instructions for accessing the HRA survey tool, including the date it is available and that the link will be sent from the vendor
Questions? Contact your Cornerstone Senior Marketing Representative.