CSM Fax Line Down on 9/26/19

Cornerstone Senior Marketing recently discovered our 513-629-9379 fax line was down on Thursday Sept 26, 2019. We apologize for any inconvenience this may have caused.

If you faxed any material over to us that day to the number above, please re-submit a copy of the fax to us at

513-629-9379 or email it to medicareapps@cornerstoneseniormarketing.com.

Thank you for your patience! 

Tech Tip: Hovering Over Links

How can you tell if an email is safe? Even if you catch red flags in an email, such as typos or poor grammar, an urgent demeanor, or even a spoofed domain, how can you truly decipher the safety of an email?

An immediate step you can take is to watch out for one of the most critical tell-tale signs of a phishing email—a mismatched or fake URL.

Why is hovering important? What can it do for you?
Hovering not only allows you a moment to think before proceeding, it allows you the opportunity to see where a link is going to redirect you. This is especially important because not all links lead to where they appear, or insinuate they’ll go.

When you hover, check for the following to ensure you’re staying safe and secure:

  • If the email appears to be coming from a company, does the hover link match the website of the sender?
  • Does link have a misspelling of a well-known website (Such as Micorsoft.com)?
  • Does the link redirect to a suspicious external domain appearing to look like the sender’s domain(i.e., micorsoft-support.com rather than microsoft.com)?
  • Does the hover link show a URL that does not match where the context of the email claims it will take you?
  • Do you recognize the link’s address or did you even expect to receive the link?
  • Did you receive a blank email with long hyperlinks and no further information or context?

If you notice anything about the email that alarms you, do not click links, open attachments, or even reply. If everything seems okay, but you’re still not sure–verify! Ask your IT team or leadership if the email is legitimate before proceeding.

Remember, you are the last line of defense to prevent cyber criminals from succeeding and making you or your company susceptible to an attack.


Let’s stay safe out there!

Medical Mutual Advantage Plan Webinars

Join MMO for a webinar highlighting key selling points for  2020 Medicare Advantage plans. They will discuss MMO’s continued commitment to meeting the needs of Ohioans in 83 of the 88 counties and cover the following topics:


Service Area Expansions Region 1: Muskingum and Tuscarawas counties
Region 2: Gallia county
New HMO Plan MedMutual Advantage Secure HMO now available in Cuyahoga, Medina and Summit counties
$0 Premium Plan Available in all 83 counties
Generic Rx Copays Tier 1: $0 copay
Additional Benefits New transportation benefit


 MMO will be offering three webinars. Please click the corresponding link below to register and join the meeting.

Tuesday, Sept. 24, 2019, at 10:00 a.m.
Click Here to Join the Meeting

Tuesday, Sept. 24, 2019, at 1:30 p.m.
Click Here to Join the Meeting

Wednesday, Sept. 25, 2019, at 10:00 a.m.
Click Here to Join the Meeting

Anthem 2020 Enrollment Freeze Update

No Enrollment Freeze for KY or WI for 2020 with Anthem!

Cornerstone Senior Marketing recieved confirmation there will NOT be an enrollment freeze in Kentucky or Wisconsin for plan year 2020.

Quick Reminder: Anthem is expanding into 17 NEW KY Counties for 2020! Carroll, Estill, Floyd, Fulton, Hickman, Larue, Letcher, Martin, Mason, Metcalfe, Morgan, Nicholas, Owsley, Pike, Simpson, Trimble, and Union.


If you have any questions please contact your Cornerstone Senior Marketing representative. 

Humana’s NEW Medicare Supplement Product: ACHIEVE

Introducing Humana Achieve: premium coverage that’s affordably-priced.

Humana’s Achieve is a plan that offers many of the same benefits as Humana’s premier line of products at a great value!

Approved States:

New business will be accepted for Georgia and South Carolina effective immediately with an effective date of October 1 or later. This will be available via the Humana Fast App for business submission and agents holding appointments in these states can begin ordering supplies. Below you will find the Outline of Coverage available for download for both Georgia and South Carolina.

As new states become available (OH & KY), Humana will notify agents in those states and update the Humana Achieve Medicare Supplement coverage maps.

Georgia Application


Georgia Outline of Coverage


South Carolina Application


South Carolina Outline of Coverage

If you have any questions please contact your Cornerstone Senior Marketing representative

NAIC Phishing Scam Alert: Please Read!

Cornerstone Senior Marketing would like to inform you of a phishing email scam that is being addressed by the National Association of Insurance Commissioners. The scam is targeting insurance producers regarding a falsified insurance claim related to their company that has been submitted to the National Association of Insurance Commissioners (NAIC).

Full statement taken from NAIC’s Website:

We are aware of a phishing scam targeting insurance producers regarding a falsified insurance claim related to their company that has been submitted to the National Association of Insurance Commissioners. This fraudulent email displays the NAIC and CIPR logo , can originate from a gmail account and asks the recipient to click on a link to download the complaint notification. 

Certain anti-virus products will detect this is a malicious email, but if you receive a similar email and have any concerns contact the NAIC Service Desk at 816.783.8500 or help@naic.org.


View sample email from an actual broker


If you have any questions or concerns, contact your Cornerstone Senior Marketing Sales representative. 


Securely Collect & Save Scope of Appointments this AEP with CSG!

CSG Actuarial has created an Electronic Scope of Appointment Form (eSOA) and Document Locker allowing you to securely capture and store your SOAs in one location.



Save and Manage Your Electronic Documents in One Place

Our Document Locker repository creates a seamless experience for you and the consumer during the first step in MA and PDP quoting process. You benefit from not only having an integrated solution, but also having a standards-compliant electronic storage and recovery repository for the Scope of Appointment forms.

In-person or Email
Signature Processes

Upload Existing Paper SOAs
& Other Documents

Document Retention
to Compliance Standard


Don’t have access to CSG? Click here to request an account!