Effective 9/1, Humana can no longer accept an Agent Statement of Enrollment Correction (ASEC) form for corrections to contract/PBP numbers. This is considered a plan change and requires Humana to send a correction to CMS, which we are no longer able to do. Humana must comply with these new guidelines.
- For plan corrections, a new application must be submitted. In the case that it is after the effective date of the plan, the member will need to submit a new application for a future effective date using a valid election period.
- We are able to accept ASEC forms for other errors, but not plan corrections.
This change was reflected in the IGNITE Newsletter sent to partner agents on August 27th.
If you have any questions or concerns please reach out to your Cornerstone representative.