Social Media Content and Website Services Discount Program Info Sessions

Join your CSM Team and our collaborative partner Ken French for an informative presentation about our latest added-value offering in our Agent Toolkit.  We’re talking about a service program to increase your online presence provided at a special discount exclusively for Cornerstone Senior Marketing brokers.  For your convenience, information sessions are every Tuesday and Thursday in January.  Sign up for one today!  More info about the program and benefits can be found here!

Tuesday Mornings

Tuesday, January 7, 2020 @ 10:00 a.m.

Tuesday, January 14, 2020 @ 10:00 a.m.

Tuesday, January 21, 2020 @ 10:00 a.m.

Tuesday, January 28, 2020 @ 10:00 a.m.

Thursday Afternoons

Thursday, January 9, 2020 @ 2:00 p.m.

Thursday, January 16, 2020 @ 2:00 p.m.

Thursday, January 23, 2020 @ 2:00 p.m.

We’re looking forward to having you join us!


Anthem’s Change to Med Supp Plan F Offering

Due to the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), Anthem made changes to their portfolio of plan offerings. For members effective 1/1/2020 or later, Plan F that was offered through Anthem Insurance Companies, Inc. (AICI) legal entity, will not be available. This change is reflected on the current Outline of Coverage, included with the sales kits in the market to support 2020 products and rates as of September 2019, and will be available through the Online Store and mProducer on January 24, 2020.

Importantly, Plan F and Select Plan F are still available for eligible enrollees through Community Insurance Companies, Inc. (CIC) dba Anthem Blue Cross and Blue Shield.  This change does not impact those currently enrolled in either plan.  Any applications for Plan F/Select F and 1/1/2020 effective dates using the OLD 2019 application will need to be re-submitted using the new application that supports the 2020 portfolio through Community Insurance Companies, Inc., or select a coverage effective date of 12/31/2019 if allowed under the applicants enrollment period.


If you have any questions please reach out to your Cornerstone Senior Marketing contact.

Open Enrollment Period – January 1 to March 31

From Jan 1 to Mar 31, OEP is in effect, allowing a beneficiary enrolled in a Medicare Advantage plan (with or without drug coverage), a one-time opportunity to make plan chang


Anthem’s New Medicare Validation

Medicare Validation is Now Available on mProducer with Anthem

Starting Saturday, 12/14/2019, Brokers can perform Medicare validation using mProducer.  mProducer will return the following information: 

  • Medicare Part A Effective Date
  • Medicare Part B Effective Date
  • Current Contract Code
  • Drug Gap in Months
  • LIS Validation
  • LIS Level
  • Date LIS Last Used as an SEP


It’s simple!  Just click on the landing page tile Eligibility Check: Medicare and Medicaid, enter the client’s name, date of birth, proposed effective date, and Medicare Beneficiary Identifier (MBI).  Then click Check Eligibility.


If you have been requesting D-SNP validation using mProducer, take note!

  • The DSNP Eligibility Check tile has been renamed Eligibility Check: Medicare and Medicaid to reflect the enhancement for Medicare only validation.
  • When performing DSNP validation, you will now click on the Eligibility Check: Medicare and Medicaid tile and then click on the DSNP Eligibility Check tab.

Medicare Only Validation and D-SNP Validation Updates

  • The field titled Do they have LIS? has been renamed Do they have LIS for the Proposed Effective Date? to make that clear.
  • You can no longer perform validations with HICN due to CMS replacing HICN with MBI.  You MUST use the MBI.


D-SNP Validation Updates

  • When your client is ineligible for a D-SNP plan, it is because he does not have an eligible Medicaid level, or does not have Medicaid.  The values for MEDICAID LEVEL have been updated to differentiate between these two scenarios.
    • If a client does not have an active Medicaid policy, the MEDICAID LEVEL will indicate No Medicaid.
    • If the client does have an active Medicaid policy, the response will display the Medicaid level, or Unqualified if the Medicaid level cannot be interpreted from the state data.
  • Submitting DSNP applications is quicker than ever!  When you submit the application directly after performing the D-SNP validation, mProducer will automatically populate the application with Medicare Part A and Part B effective dates, MBI, and Medicaid Number or SS, reducing data entry!

Humana Achieve Footprint

Check out the most recent map of the Humana Achieve product availability.

Humana Achieve Map

Refresher: Anthem AOR Process

An excellent reference document!  Anthem provides a review of the AOR process and added AOR info on the stand alone PDP’s in November, 2019.

Download here!

SureBridge Live Webinar | Dec 17

SureBridge introduces Are You Ready For 2020?’, a live national webinar for Cornerstone brokers!

Seth Groff, Sales Director for SureBridge, is presenting this live webinar and will discuss:

  • Incorporating supplemental insurance into your clients’ New Years resolutions
  • Differentiating oneself during the Holiday Season
  • Reflection, goal-setting, and business planning tips




The Open Enrollment Period for 2020 might end December 15th, but that doesn’t mean your supplemental sales have to! Seth will share some ideas that will help you finish December strong and start the New Year with a BANG!


If you have any questions or would like to get contracted with SureBridge, please reach out to Michelle Kapp.

Sell Throughout The Year With Anthem!

Anthem’s Medicare Supplements and the new PDP plans for 2020 with Ingenio RX provide opportunities to continue to sell throughout the remainder of December and into the new year. Following below are key selling points of Anthem’s supplement plans and new PDP plans:


Medicare Supplement:

  1. Discounts up to $48 per year for EFT or annual payment.
  2. Household discount of 5% available.
  3. 21% commission for years 1-6.
  4. Aggressive bonus program, increasing for 2020.
    1. 3-4 sales $150 extra per application
    2. 5-9 sales $200 extra per application
    3. 10+ sales $250 extra per application (no cap)
  5. Will continue to provide full  Silver Sneakers program.
  6. Great brand recognition, stable and realistically priced.  No aging increase at renewal for members who are 81+.


Ingenio RX-Replacing Express Scripts for 2020:

  1. Improves affordability for our members.
  2. Provides a more seamless member experience.  Anthem will leverage our provider relationships to ensure confident, informed decision making which will lead to better health for your members.
  3. Simplified, consistent, and coordinated experience for the member.
  4. Will help in keeping MAPD benefits consistent by driving total costs down.
  5. 24/7 pharmacy access via toll free number on the back of their membership card.
  6. Electronic Prior Authorizations.
  7. Active mail-order and specialty scripts will automatically transfer 1/1/2020. Member’s will need to update their financial information.  Anthem is not legally able to transfer this information. Communications will go out to members.
  8. Stand-alone PDP products offered as low as $18.90 monthly.  Lowering the premiums on existing PDP products offered.


If you have any questions, please reach out to your CSM representative. 

Mutual of Omaha Updates

Reminder to recertify for MA and PDP to assure you receive your renewal commissions.

View details

UHC Update – Former AARP Medicare Supplement members

For your immediate attention

In late September, UHC notified of an exclusive offer for select former AARP Medicare Supplement members to return to the plan without being underwritten.

Effective immediately, this offer has been discontinued for any applications received beginning December 5, 2019 for consumers residing in the state of Ohio. Former members can still enroll into an AARP Medicare Supplement Plan to take advantage of beneficial services with At Your Best by UnitedHealthcare™ and receive the improved Enrollment Discount (if eligible); however, they will likely be subject to underwriting, unless they qualify for a Guaranteed Acceptance situation.