Aetna to WellCare Billing Transition for Members

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Members transitioning from Aetna to WellCare will need to complete a new EFT form for WellCare. The completed form must be mailed (not faxed) and include a copy of a voided check. The mailing address is on the EFT form.

MORE: Important….and encouraged!
Members can also go on to the Member WellCare Portal and select credit card payments, or choose to draft their online checking or savings to make payment on their desired date.

IN THE WORKS: Notification to transitioning members
Aetna is planning a post card campaign to those Aetna EFT transitioning members notifying them to re-register via the portal or call center.

WELLCARE – EFT FORM

Wellcare 2020 Enrollment App Updates Now Available

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Update Required!

We are excited to announce that the WellCare Enrollment Platform is ready for 2020! This mobile application is available on Apple, Android, and Windows 10, and designed to save you time and improve the experience of enrolling new members.

*The Windows and Android versions are now available; Apple will be released later today.

*If you have the 2019 app installed, a manual update is required for 2020.

Advantages:

  • Perfect companion to the WellCare electronic Scope of Appointment capture.
  • No paper application is required when the WellCare Enrollment Platform is used.
  • No cellular/wireless data access, no problem. There are online AND offline modes included.
  • No time lost faxing paper applications.
  • Electronic applications are processed in a fraction of the time compared to paper.

2020 New Features:

  • Seminar section (optional) for preloaded events.
  • EFT (Electronic Funds Transfer) form built into the app.
  • Medicare ID double-entry confirmation built in.
  • Policy premium entry (not required) included.

For additional information and instructions to remove the 2019 Mobile SOA and Enrollment app and download the 2020 Mobile SOA and Enrollment app, please click the link below.

 

WELLCARE ENROLLMENT APP UPDATES

 

As always, your CSM team is here to help! For more information or questions please contact your Cornerstone Senior Marketing representative.

 

Centene/WellCare Merger Gets Approval From Five More States

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Article courtesy of WellCare/Hill+Knowlton Strategies

Centene Corp. and Tampa-based WellCare Health Plans Inc.’s planned $17.3 merger has gained the approval of five more states.

Arizona, Connecticut, Georgia, Ohio and Texas join 17 other states that approved of St. Louis-based Centene Corp’s (NYSE: CNC) acquisition of WellCare (NYSE: WCG). This latest round of approvals brings the total count of insurance departments that have signed off on the merger to 24. The companies originally sought the approval of 27 departments.

“We are making important progress in our merger process and are pleased that state insurance regulators continue to see the benefits that our combination will bring to recipients and communities,” Michael F. Neidorff, Centene’s chairman, president and CEO, said in a statement. “We will continue to work with the remaining state insurance regulators to demonstrate how we will provide recipients with access to affordable, high-quality services and products as well as deliver fair compensation for providers and create savings for states.”

The two companies expect the deal to be completed in the first half of 2020. WellCare is one of the Tampa Bay area’s largest public companies, according to Tampa Bay Business Journal research.

WellCare’s Health Risk Assessment | New Incentive for Agents!

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For the 2020 Annual Enrollment Period (AEP) and moving forward, WellCare is excited to announce that they will be offering a $50 incentive for every completed electronic Health Risk Assessment (HRA) for Medicare Advantage (MA) and Dual-Eligible Special Needs (DSNP) members beginning October 15.

On October 14, you will receive instructions on how to set up your electronic HRA account with our partner, Revel. Please be on the lookout for an email sent from: no-reply@connect.revel-health with subject: Welcome to Revel Connect! Note: Your Revel portal must be created through the account setup email received from Revel.

For additional information on the HRA incentive and process, please reference the HRA Agent FAQ.

MeridianCare/Wellcare Agent Events | September

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MeridianCare/WellCare are hosting agent product lunch meetings all throughout the state of Ohio in September.

Please RSVP below to one of the locations near you!

Greater Cincinnati

September 9 Launch Meeting 10AM Indiana Wesleyan University: 9286 Schulze Dr, West Chester, OH

September 17 Launch Meeting 10AM Indiana Wesleyan University: 9286 Schulze Dr, West Chester, OH

 

Greater Cleveland

September 10 Launch Meeting 10AM Indiana Wesleyan University: 4100 Rockside Rd, Independence, OH 

September 19 Launch Meeting 10AM Indiana Wesleyan University: 4100 Rockside Rd, Independence, OH

 

Toledo

September 18 Launch Meeting 10AM Holiday Inn Express & Suites: 12710 Roachton Rd, Perrysburg, OH 43551

 

If you have any questions, please contact your Cornerstone Senior Marketing representative.

Wellcare Product Launch Meetings, CE Classes & Kick Offs: Michigan

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SAVE THE DATES!

Fenton

September 4 Launch Meeting 10AM Fenton Community Center 150 S Leroy St, Fenton, MI

September 4 CE Ethics Class 12:30PM Fenton Community Center 150 S Leroy St, Fenton, MI

 

Troy

September 5 Launch Meeting 10AM Troy Community Center 3179 Livernois Rd, Troy, MI

September 5 CE Ethics Class 12:30PM Troy Community Center 3179 Livernois Rd, Troy, MI

September 18 Launch Meeting 10AM Troy Community Center 3179 Livernois Rd, Troy, MI

 

Grand Rapids

September 9 Launch Meeting 10AM Salvation Army Kroc Center 2500 Division Ave S, Grand Rapids, MI

September 19 Launch Meeting 10AM Salvation Army Kroc Center 2500 Division Ave S, Grand Rapids, MI

 

Novi

September 11 Launch Meeting 10AM Novi Civic Center 45175 W 10 Mile Rd, Novi, MI

September 11 CE Ethics Class 12:30PM Novi Civic Center 45175 W 10 Mile Rd, Novi, MI

September 20 Launch Meeting 1PM Novi Civic Center 45175 W 10 Mile Rd, Novi, MI

 

Kick Offs

September 24 West Michigan Kick Off 6PM Noto’s Old World Italian Dining 6600 28th St SE, Grand Rapids, MI

September 25 Detroit Kick Off 6PM The Westin Southfield Detroit 1500 Town Center, Southfield, MI

 

If you have any questions or to register email meridiancareevents@mhplan.com

Wellcare’s 2020 Annual Certification Information

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Wellcare’s 2020 Annual Certification is launching on July 9th! Please be on the lookout for the email with subject line, SM 2020 ACT 1099 Training Has Been Assigned, and follow instructions within the email to access the training in WellCare University.

The training content focuses on topics that sets you up for success as a partner with WellCare. Within ACT you will have:

  • Video tutorials and step-action guides for online resources
  • Examples of completed documents such as paper applications and scope of appointment forms
  • Certificate of completion
  • PDF of the training content with search functionality
  • State specific product training – only take state training where YOU plan to market/sell in!

New! Certification Confirmation Notice

Upon completion of 2020 certification requirements, you will receive the following WellCare communications:

  • Text message confirmation your 2020 certification requirements have been processed
  • Congratulatory email on next steps, key timelines, and the new What to Expect sales materials packet

Similarly, over the next few months Wellcare will be launching new/proactive outreach methods to ensure you have the information you need to be successful.

America’s Health Insurance Plans (AHIP)

Reminder! Consider the following when working toward completion of the 2020 AHIP requirement:

  • 2020 AHIP will suffice to market/sell both 2019 and 2020 WellCare products
  • WellCare does not accept other Medicare fraud, waste and abuse training in place of AHIP

Get started early AND with a discount!

WellCare offers a $50 discount if completed via the WellCare/AHIP co-branded link:

https://www.ahipmedicaretraining.com/clients/wellcare/1099

Note: WellCare will not reimburse money paid towards training.

Transmitting completed AHIP to WellCare is easy!

Returning Partners: Access AHIP and login to your account, then click Transmit next to WellCare (1099).

New Partners: To connect your WellCare University account and your AHIP account, you must use the co-branded link to transmit your completed AHIP for the first time.

Wellcare/Meridian Updates

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Here are some recent updates and highlights from Wellcare & Meridian we would like to share:

  •  The 2020 Annual Certification Training (ACT) is scheduled to release July 9th! Per the certification process, after you complete contracting you will be enrolled in ACT. However, due to the transition of training from 2019 ACT to 2020 ACT, the earliest you will be enrolled into ACT is July 9th. Completing 2020 ACT will fulfill the ACT requirement to market/sell both 2019 and 2020 WellCare products. Note: In order to market/sell 2019 MeridianCareCare products, agents must complete the 2019 MeridianCare certification requirements through Miramar (Sentinel Elite).  Read More Here
  • COMING IN JULY: 
    • A NEW Mobile SOA App
    • eApp: Off-line electronic application submission made easy
    • Paper Application Upload: Learn how to scan paper applications via the Agent Connect portal
    • and More! Click here to learn more
  • Wellcare’s footprint is expanding in 2020! They are growing their platform into Ohio, Indiana, and Michigan by acquiring Medicare Advantage and Medicaid company, Meridian. Further, Wellcare is expanding footprints into Missouri, New Hampshire, and Washington! Read More Here

 

MeridianCare and WellCare Health Plans, Inc. Consolidation

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As previously communicated, MeridianCare became a subsidiary company of WellCare, and as of 1/1/2020, the companies will be fully integrated and operating under the same platforms. Going forward, email communications regarding the WellCare and MeridianCare transition will be on new co-branded template.

What’s Next?

During the transition, you can expect the following in preparation for 2020 open enrollment period:

  1. Invitation from WellCare Health Plans prompting you to complete the 1099 agent contract
  2. Enrollment into the 2020 WellCare Annual Certification Training (ACT)
    1. This will be replacing the MeridianCare’s Miramar (formally known as Sentinel Elite) annual certification program
  3. Communications regarding 2020 America’s Health Insurance Plans (AHIP) requirement
    1. WellCare does not accept PinPoint or Gorman Health Plan certificates for the Medicare Advantage annual certification requirement.
  4. Transition of the MeridianCarebrand to WellCare (plans and communications)

Please look for upcoming communications regarding all topics outlined above.

If you have any questions please reach out to your Cornerstone Senior Marketing Representative 

Centene/Allwell & Wellcare Agreement Update

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Centene is pleased to announce that they have entered into a definitive agreement to acquire WellCare. The combination of these businesses will create a premier healthcare enterprise focused on government-sponsored healthcare programs and a leader in Medicaid, Medicare and the Health Insurance Marketplace.

Like Centene, WellCare believes that affordable and quality healthcare is best delivered locally. WellCare brings to Centene a high-quality Medicare platform, increases their exposure to government-sponsored healthcare solutions through its Medicare Advantage and Medicare Prescription Drug Plans, and further extends their robust Medicaid offerings. Headquartered in Tampa, Fla., WellCare serves more than 5.5 million members nationwide.

Centene takes the lead to build on their competitive strengths and serve the government partners, providers and members.

Some highlights about the combined company:

  • Centene would serve approximately 22 million members across all 50 states, making them the leader in government-sponsored healthcare.
  • Centene will be better positioned to serve members with increased scale and more comprehensive and differentiated solutions to meet their needs.
  • Centene will benefit from leveraging their growing position in the Health Insurance Marketplace to new markets.
  • They will continue investing in technology and programs for the benefit of all stakeholders.
  • Centene will continue to focus on leading the market with affordable, high-quality, culturally-sensitive healthcare services and enhancing robust efforts to address the social determinants of health.

Planning for Integration

Centene expects to complete this transaction in the first half of 2020, subject to various closing conditions, including regulatory and shareholder approvals.

Both Centene and WellCare have proven track records in executing these kinds of strategic transactions. While this acquisition is in large part about growth and realizing the benefits of our enhanced scale, it will also be about using their combined strengths, especially in markets where both operate.

Next Steps: Business as Usual

Importantly, until the closing of this transaction, Centene and WellCare will continue to operate as independent companies.

 

If you have any questions please feel free to reach out to your Cornerstone Senior Marketing representative.