Anthem 2020 Product Training & AEP Updates

It’s that time of year and the push to get ready for AEP is kicking into high gear. Anthem has a lot of great things going on in the Ohio market and  want to make sure you don’t overlook anything. Please read all updates below and register for one of their product training roadshows.

2020 Anthem BCBS Product Training – ATTENTION ALL AGENTS! This is the one class that Anthem asks you to attend each year.

You will need to RSVP for an event at https://www.anthembrokerconnection.com/home

August 27th, Columbus

August 28th, Toledo

August 29th, Cincinnati

September 4th, Cleveland

September 5th, Youngstown

September 6th, Akron/Canton

September 10th, Dayton

September 18th, Columbus

September 19th, Cincinnati

September 24th, Dayton

September 26th, Cleveland

 

2020 Certification Details

Getting Started

  • Visit http://www.medicaremegastar.com/  for details on this year’s Medicare Megastar Contest with the link to “Get Certified”
  • If you were certified last year, please use the “Sign In” section.
    • Your user ID is your email address OR your National Producer Number (NPN)
    • If you forgot your user ID or password, there are links below to regain access
    • It will ask you for an access code. Please use External-SelfReg and it must be typed EXACTLY as is it appears here.
    • It will take approximately 8-10 hours to complete re-certification.
  • If you are new to getting certified this year, please use the box on the right that says “First Time Visitor”
  • It will ask you for an access code. Please use External-SelfReg and it must be typed EXACTLY as is it appears here.
  • It will take approximately 14-16 hours to complete the entire training.

 

  • Please complete your certification by August 30th so you can pre-order your 2019 Enrollment Sales Kits!

IN ORDER TO SELL MEDICARE ADVANTAGE AND/OR PRESCRIPTION DRUG PLANS for 2020, YOU MUST COMPLETE CERTIFICATION for 2020.

YOU MUST BE THE ONE WHO COMPLETES THIS CERTIFICATION, NOT AN ADMIN OR ANY OTHER PERSON.

 

2020 Sales Kit Ordering Once you have completed your certification, you will receive an email from Anthem within 48 hours. This email will contain your log in and password for Custompoint – where you can order your sales kits. The site is now open to order 2020 sales kits. If your orders are placed by Aug 30th, they will be delivered to you no later than Oct 1st.

 

Anthem BCBS Agent Business cards:

Anthem Giveaways and Apparel:

  • Check out this website: Anthem Promo Store
  • You will be able to browse before purchasing. However, Anthem suggests clicking on the link “My Account” and setting up a profile before you shop.
  • Please use your initials as the purchase order number

 

Looking to Do Online Enrollments? Anthem has some exciting enhancements coming to MProducer. Their online application process is as simple as taking a picture of the Scope of Appointment and signing a signature with a stylus or mouse! Are you looking for an easier way to submit applications other than faxing? Register for a demonstration webinar below:

Friday, August 23rd at 9:30 AM Eastern

Register at https://www.anthembrokerconnection.com/home

www.mproducer.anthem.com

 

Medicare Supplements

  • Plan F can be sold through 12/1 effective dates
  • Anthem Extras can be sold with supplement plans to provide dental and vision coverage
  • Anthem currently has  a bonus contest for 09/01, 10/1, 11/1, and 12/1 effective dates. You can make big $$$!!

 

UHC Enrollment Guide Pre-Order & Cert Info

Enrollment Guides Pre-order Opens Aug. 17

Hit the ground running on Oct. 1 by ordering Enrollment Guides! If you are licensed, appointed and certified for 2020, you are eligible to take part in the Enrollment Guide pre-order for Medicare Advantage (MA), Prescription Drug Plans (PDP) and Dual Special Needs Plans (DNSP) that begins Saturday, Aug. 17 and runs through Sunday, Sept. 1.

What you need to know

  • Certifications opened July 1. The last day to certify and be eligible for pre order is August 28.
  • Allow at least 72 hours after certification to access pre-order.
  • Order your Enrollment Guides on the Sales Materials Portal via Jarvis.
  • Pre-Order quantities are limited—please do not order more than a two-week supply of materials.
  • Quantity Minimum: 5
  • English and Spanish available for pre-order, all other languages not available during pre-order
  • Pre-order opens Saturday August 17 and will close September 1
  • Agent personalization of the back covers will not be available during the pre-order period.
  • Orders placed during the pre-order period will be shipped to arrive on or before Oct. 1, 2019.
  • You will still be able to order 2019 Materials for MA, PDP and Med Sup during the time the Sales Material Portal is closed for 2020 pre-order.

UHC Important Dates for 2020 AEP:

  • Aug. 17 – Sep. 1: Enrollment Guide Pre-Order
  • Allow at least 72 hours after certification to access pre-order
  • Reminder: You cannot market 2020 plans until Oct 1
  • On or before Oct. 1: In-home arrival of Pre-Order materials
  • Oct. 1: Materials Portal reopens ( SLA for orders is 7-10 business days)
  • Agents will still be able to order 2019 materials while the Sales Materials Portal is closed for the 2020 pre-order Sept 2 – Sept 29.   On Oct 1 the portal will be open for 2020 materials ordered

Best Practices

Agents are not required to distribute to each attendee at a sales event an Enrollment Guide for each plan presented; an Enrollment Guide must be available upon request or at time of enrollment.  Recommended alternatives at sales events:

  • Clarity workbook
  • Benefit Highlights
  • Shopping Sheet
  • Summary of Benefits

The Clarity Workbook and Shopping Sheets will be available to order through the UnitedHealthcare Toolkit in mid-September. The Benefit Highlights and Summary of Benefits will be available for download on the Sales Materials Portal.

Required materials (contained in the Enrollment Guide) are available as stand- alone items on the Sales Materials Portal. Distribute hardcopy or email* a PDF in place of providing an Enrollment Guide.

  • Summary of Benefits
  • Star Ratings
  • 1557 Disclaimer
  • Enrollment Checklist

* The agent must obtain permission to email from the consumer prior to emailing.

Medigold 2020 Certification Launch & Code Information

Medigold’s 2020 Certification is now available, as of 7/15/19. MediGold’s  certification can be accessed using the following code:

2020MediGoldCS

Once available, the 2020 certification will be available via Miramar and can be accessed through the following link: www.sentinelelite.com

Click here to access Medigold’s Certification Guide

 

A few more things to consider when certifying for 2020:

  • If you have not certified for plan year 2019, completing the 2020 certification will make you ready to sell for 2019 also.
  • Medigold will start paying brokers directly as of 1/1/2020 for all new business and renewals! Thus, when completing 2020 certification brokers will need to complete a W-9 and ACH information to collect for payment.

 

If you have any questions, please contact your Cornerstone Senior Marketing Sales Representative. 

Aetna’s First Look at 2020 Benefits & Certification is Available

Aetna’s MA/MAPD 2020 Certification is Now Available! You can also request a first look at benefits for 2020.

Aetna has released their Medicare MAPD and PDP plans for 2020 – Don’t miss your chance for a sneak peak at their plan benefits.

Request a first look to [email protected]

2020 Certification

You can now complete Aetna’s 2020 producer certification process for MA/MAPD products! Click here to learn how to become ready to sell. Remember, Aetna’s certification process includes AHIP which costs $125 going through Aetna- that’s a savings of $50 off the retail price of AHIP!

Want to Sell Silverscript PDP?

Are you contracted for Aetna MA/MAPD? If so, good news! Your current contract will enable you to sell both 2020 Aetna MA/MAPD & 2020 SilverScript PDP. That means, in order to sell 2020 SilverScript plans this AEP, all you need to do is complete 2020 SilverScript certification and receive a SilverScript ready-to-sell notice.Learn how to complete 2020 SilverScript producer certification.

 

Not contracted with Aetna? Reach out to your Cornerstone Senior Marketing Sales representative to get appointed! 

Medigold Launches 2020 Certs on 7/23 & Compensation Updates!

MediGold’s Certification will be released on Tuesday July 23 & will start paying agents direct for all 1/1/2020 business and after!

Brokers who are already appointed and certified will be prompted to complete a W-9 and a ACH form for Medigold to be compensated directly with Medigold for any 1/1/2020 business and thereafter!

If you have any questions, please contact your Cornerstone Senior Marketing Sales Representative. 

Wellcare’s 2020 Annual Certification Information

Wellcare’s 2020 Annual Certification is launching on July 9th! Please be on the lookout for the email with subject line, SM 2020 ACT 1099 Training Has Been Assigned, and follow instructions within the email to access the training in WellCare University.

The training content focuses on topics that sets you up for success as a partner with WellCare. Within ACT you will have:

  • Video tutorials and step-action guides for online resources
  • Examples of completed documents such as paper applications and scope of appointment forms
  • Certificate of completion
  • PDF of the training content with search functionality
  • State specific product training – only take state training where YOU plan to market/sell in!

New! Certification Confirmation Notice

Upon completion of 2020 certification requirements, you will receive the following WellCare communications:

  • Text message confirmation your 2020 certification requirements have been processed
  • Congratulatory email on next steps, key timelines, and the new What to Expect sales materials packet

Similarly, over the next few months Wellcare will be launching new/proactive outreach methods to ensure you have the information you need to be successful.

America’s Health Insurance Plans (AHIP)

Reminder! Consider the following when working toward completion of the 2020 AHIP requirement:

  • 2020 AHIP will suffice to market/sell both 2019 and 2020 WellCare products
  • WellCare does not accept other Medicare fraud, waste and abuse training in place of AHIP

Get started early AND with a discount!

WellCare offers a $50 discount if completed via the WellCare/AHIP co-branded link:

https://www.ahipmedicaretraining.com/clients/wellcare/1099

Note: WellCare will not reimburse money paid towards training.

Transmitting completed AHIP to WellCare is easy!

Returning Partners: Access AHIP and login to your account, then click Transmit next to WellCare (1099).

New Partners: To connect your WellCare University account and your AHIP account, you must use the co-branded link to transmit your completed AHIP for the first time.

Medical Mutual of Ohio- 2020 MA Certification is Available

2020 MAPD Certification is Now Available
Applies to: All Medicare Advantage

It’s time to complete your Medical Mutual Medicare Advantage certification. You must complete the AHIP certification before you can access the Medical Mutual certification modules. AHIP will automatically share your certificate of completion with Medical Mutual. The Medical Mutual certification modules can be found in your MyBrokerLink account under Sales & Quoting, Medicare Advantage, Training and Certification. All modules are required.

Modules and Additional Resources
All modules can be downloaded. Plus, we have incorporated the updated educational presentation video into the Sales Event Training module. You must remain on the first slide of the video for at least one minute. We recommend watching the entire video, but you will have the option to proceed to the next slide after a minute. This video is posted on MyBrokerLink for future reference and use. Navigate to the Knowledge Center, Reference Materials. The video is located under the Medicare Advantage section.

If you have not yet certified for 2019, completion of the 2020 certification will allow you to sell for the remainder of 2019 and all of 2020.

Please watch out for upcoming product meetings in your region.

Anthem’s 2020 Medicare Certification Info & Product Training Meetings

Anthem 2020 certification opens on Wednesday, June 26th 

  • Completed certification taken after June 26, 2019 allows you to sell for the remainder for 2019 AND 2020.
  • Certify by August 1, 2019 and you will be entered into a drawing to win a $1,000 Visa gift card.

Getting Started

  • Visit http://www.medicaremegastar.com/  for details on this year’s Medicare Megastar Contest with the link to “Get Certified”
  • If you were certified last year, please use the “Sign In” section.
  • Your user ID is your email address OR your National Producer Number (NPN).
  • If you forgot your user ID or password, there are links below to regain access.
  • It will ask you for an access code. Please use External-SelfReg and it must be typed exactly as is it appears here.
  • If you are new to getting certified this year, please use the box on the right that says “First Time Visitor”
  • It will ask you for an access code. Please use External-SelfReg and it must be typed exactly as is it appears here.

AHIP

  • If you go through Anthem’s website, there is a discount on the standard cost of $175; it will cost the same as last year, $125.
  • AHIP requires section 4 & 5 this year to be taken and then the exam.
  • To download the slides, click into the module, then on left side click download slides. Click the save button and save to a file folder for this year’s AHIP.
  • If you are re-certifying, you only have to complete sections 4 & 5, but the exam includes all 5 sections.
  • There are Continuing Education credits that you can purchase for an additional cost PRIOR to taking the exam.
  • Anthem Modules – Please complete all until you have green checkmarks for everything listed for 2020.

Once your certification is complete, you will receive an email within 48 hours informing you that you are Ready To Sell. This email will also include the link to Custom Point and your login information.   If you do not receive this email and you show green status bars on all modules for 2020, please contact Broker Support at 800-633-4368 or email them at [email protected]

 

Below are dates for 2020 Product Training Meetings. Please sign in to http://anthembrokerconnection.com to register. Seating is limited so early registration is recommended. Anthem Broker Connection is not supported in Internet Explorer. Please use one of the following browsers to view the Anthem Broker Connection website:
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Mozilla Firefox

August 27th, Columbus

August 28th, Toledo

August 29th, Cincinnati

September 4th, Cleveland

September 5th, Youngstown

September 6th, Akron/Canton

September 19th, Dayton

September 18th, Columbus

September 19th, Cincinnati

September 24th, Dayton

September 25th, Cleveland

 

Meeting locations, times, and presenters can all be found on the Anthem Broker Connection site: https://www.anthembrokerconnection.com/home

 

Aetna Medicare Advantage is Expanding in 2020

Aetna Medicare released the news they are expanding their footprints in 2020 in OH, KY, & MI*. Plan to certify with Aetna for 2020 starting July 10th, 2019!

*Subject to Centers for Medicare & Medicaid Services approval. Confidential and proprietary. For agent use only. Do not distribute. 

OHIO COUNTIES:

Allen, Coshocton, Crawford, Darke, Defiance, Fayette, Hardin, Knox, Mercer, Morgan, Morrow, Paulding, Preble, Putnam, Richland, Van Wert, Williams, and Wyandot.

KENTUCKY COUNTIES:

Barren, Bracken, Carroll, Christian, Floyd, Gallatin, Grant, Grayson, Harrison, Hart, Hopkins, Knott, Larue, Letcher, Lewis, Martin, Mason, McCracken, Nicholas, Ohio, Pendleton, Pike, Pulaski, Robertson, Russell, Taylor, and Wayne.

MICHIGAN COUNTIES:

Antrim, Bay, Benzie, Charlevoix, Crawford, Kalkaska, Leelanau, Manistee, Missaukee, Montcalm, Otsego, and Wexford.

 

If you have any questions, please reach out to your Cornerstone Senior Marketing representative.

Humana MP 2020 Certification Dates!

Humana is very excited about the early launch of PY2020 Certification Courses! There have been some vast improvements this year and Humana expects a smooth certification process.

Please see the link below to the official Humana communication document and note the following:

  • Plan Year 2019 Certification will be taken down at 5pm EST on Thursday June 13th.
  • Plan Year 2020 Certification and Re-certification courses will launch at noon EST on Tuesday June 25th.
  • If an agent completes PY2020 certification, they can also sell 2019 plans as long as they did not fail 2019 cert previously.

 

View Humana’s PY2020 Certification Communication Document Here

 

If you have any questions, please reach out to your Cornerstone Senior Marketing representative.