UHC’s 2022 CERTIFICATION – REFERENCE GUIDE

Need help navigating UHC resources to successfully complete the 2022 certification? Look no further!

Agents taking the 2022 UHC Certification may find it challenging to locate all the required reference materials needed to complete the certification with a passing grade.

Click the link below for direct access to the 2022 Certification Reference Guide that provides the info you need, especially to successfully pass the Events Tracking and Dual Eligible/Chronic SNP tests.

UHC 2022 CERTIFICATION REFERENCE GUIDE 

Looking for more? Check it out…

CSM 2022 Certification Resource Center

Links to carrier certification portals, info about AHIP and NAHU certification, discounts, guides, resources and references.  It’s all in one convenient location, from your team at Cornerstone Senior Marketing.

2022 CERTIFICATION | FWA TRAINING 

 

 

Questions?  Reach out to your sales or service rep by calling 614-763-2255 or Click Here to send an email inquiry.

Not contracted with UnitedHealthcare? Reach out to your Cornerstone Senior Marketing Sales Representative to get appointed! 

MediGold 2022 Certification Now Open – Registration Code Required

MediGold 2022 Certification is now open.  Access the portal here.

 

Agents appointed through Cornerstone Senior Marketing will need to use the Cornerstone Registration code:  2022MG1262

 

Not appointed with Medigold?  Please reach out to your sales or service representative for more information about MediGold’s plan’s and benefits and consider expanding your product portfolio this AEP to include MediGold!

 

Reach out now to request information or to get appointed! 

Guiding your journey to AEP success.

Resources you can use!  Check out the CSM 2022 AEP Certification site

Aetna MA Sneak Peek at 2022 – COMING SOON!

Aetna email communication from 7/9/2021: 

Get a sneak peek at 2022 First Look

Hot off the press – 2022 represents the largest Medicare Advantage product filing for Aetna ever!

We can’t wait to share details about what’s in store for AEP at the upcoming National Distribution Partner AEP Kickoff, starting July 20.

 

In the meantime, you can be one of the first to learn about counties where we’re launching a new product type in 2022! Just visit https://firstlook.aetna.com today and login with your Producer World username and password.

 

We’ll be releasing additional plan and benefit detail on the site starting on Monday, July 19 at 12pm ET, so mark your calendar and plan to visit again!

WellCare 2022 Annual Cert Training Now Available Information

Wellcare Broker Bulletin from 7/7/21:

Now Available: 2022 Wellcare Annual Certification Training

 

We are excited to announce 2022 Wellcare Annual Certification Training is now available!

2022 Annual Certification Training Details:

  • One Combined ACT: Successful completion of ACT certifies you to market and sell all 2021 and 2022 Wellcare Medicare product offerings, for Allwell, Fidelis Care, Health Net, WellCare and Ascension Complete Health Plans.
  • Open-Book Exam: The entire training course is available for download in PDF format located in the course Resources. The document can be searched by using the ctrl-f search function.
  • Unlimited Attempts: You can take the mastery exam as many times as you would like. Remember, there is a 24 hour lockout between attempts to allow you time to study and revisit any of the training material.
  • AHIP Integration: The Centene Learning Center provides real-time AHIP to ACT training availability. Complete AHIP through our training site to access discounted pricing ($125 vs $175)

 

Accessing 2022 ACT:

You must reset your password for the Centene Learning Center before proceeding to AHIP and ACT (if you have not accessed the site after 5/10/2021).

Click here to access the Centene Learning Center

  • Returning Users: Enter your Username and Password and click Login.
  • First Time Visitors: Click on to the Create a New Account link under the First Time Visitor? section and complete registration.
  1. Complete 2022 AHIP Medicare Training
  2. Complete 2022 Wellcare ACT Journey to a Successful Season
  3. Complete 2022 Wellcare ACT Know Your Product
  4. Complete 2022 Wellcare ACT Mastery Exam

 

Training Resources:

  • Click here for the Centene Learning Center User Guide
  • Click here for Centene Learning Center password reset instructions
  • Click here to view the Centene Learning Center Registration Process video

 

Note: Once certification training requirements are completed, please allow 48 hours for our systems to update.

 

If you have any questions, please reach out to your Cornerstone Senior Marketing Service Rep.

THP: Annual Medicare Product Recertification for 2022 Info

THP email communication from 7/2/21:

It’s that time again!

The Health Plan’s (THP) 2022 Medicare Product Training will be available soon. Please watch for an email containing the training link, user ID and password.

What’s new this year?
You will see a new “step” in this year’s training – an annual HIPAA and Privacy attestation. Just like the Code of Conduct, you will review the document and click on the link as attestation.

We have removed the product benefit information from the main training slides. This information is now contained in separate benefit chart documents, displayed by state.

Once you have completed THP training and have submitted proof of successful Medicare Rules and Regulations training completion, we will send you a certification status email. This email will let you know when you are officially “Ready to Sell for 2022.”

If you take AHIP and have not already registered through The Health Plan AHIP URL, please visit ahipmedicaretraining.com/clients/thehealthplan.

Registering through this link will ensure that your AHIP certificate is automatically sent to The Health Plan, eliminating the need for you to forward the information.

 

If you have any questions, please reach out to your CSM service rep.

NAHU’s 2022 Medicare Certification – Added Bonus

National Association of Health Underwriters announcement on 6/25/21:

Beginning in July, NAHU will provide Medicare specialists with a 12-month subscription of content that elevates the design and implementation of plans that coordinate well with Medicare. Each month will focus on a timely topic helping agents better understand Medicare’s future, marketing strategy, new guidance, and the nuts and bolts of day-to-day client service.

For only $100, you receive programming focused on all things Medicare, in addition to the Medicare, Medicare Advantage training. This resource is accessible through NAHU’s Online Learning Library, convenient and a good source for future reference. Each month you receive a new topic.

July’s content will focus on re-engagement and AEP preparedness
• Annual AEP Certification Kickoff
• Prepping Brokers and Their Clients for the AEP
• Changes from the Past Year and Newly Released PY 2022 Marketing Guidelines

August’s content will focus on marketing
• Marketing Tips
• Provider Marketing
• Community-Based Marketing
• Retail Marketing
• Social Media
September’s content will focus on leveraging your AEP through technology
• Medicare Technology Tools
• www.Medicare.gov
• Quote/Enroll Vendors

Working with Medicare beneficiaries, you are obligated to complete the annual certification testing in order to write with your preferred plans. NAHU offers an easier certification that requires less of your time, has added value and is more affordable. NAHU is the resource that supports your Medicare business. For $100, get 12 months of timely content, in addition to the NAHU Medicare, Medicare Advantage and Compliance Requirements certification. Completing NAHU’s annual certification provides more than a certificate. Pass the exam and receive a nationally recognized logo to market your expertise.

The Medicare, Medicare Advantage and Compliance Requirements certification will be available to purchase on July 1. Visit the NAHU website for more information.

 

If you have any follow up questions regarding NAHU’s 2022 Medicare training, please contact your Cornerstone Senior Marketing Rep today!

Medical Mutual: Preparing for the Upcoming Medicare Sales Season

Special MMO Broker Announcement form 6/17/21:

As we prepare for the upcoming Medicare Annual Enrollment Period, we have two important reminders for Medicare-affiliated brokers and agencies regarding our Annual Medicare Advantage Certification and marketing materials to help grow your book of business.

Annual Medicare Advantage Certification Begins June 28, 2021
It’s time to complete your Medical Mutual Medicare Advantage certification. There are numerous changes to the certification process this year, so we encourage you to read this entire update.

2022 Training Course Requirements

You must complete AHIP certification before gaining access to the Medical Mutual certification modules, AHIP will automatically share your completion dates with Medical Mutual once you log on to your Web Courseworks account.

To access your account please follow the below:
• Log into MyBrokerLink
• Select Sales & Quoting
• Select Medicare Advantage
• Training and Certification.

Completion of the 2022 training will certify an agent for both the 2021 and 2022 plan years through a combination year certificate.

Agents will be given five attempts to reach a passing score of at least 85%. The exception to this is the Title 18 attestation module, which must be passed with a 100%.

As a reminder: Agents are given a $50 discount by accessing AHIP training through our Medical Mutual link. If you completed NAHU general compliance and FWA training, please email MASalesCompliance@medmutual.com for assistance in accessing the certification modules.

Training Modules and Additional Resources
The Training content pdf can be downloaded from Web Courseworks upon module completion. For 2022 certification, you will not be required to complete the Sales Event module unless you are also certifying for 2021 or will be hosting local area marketing events representing Medical Mutual. As a reminder, the educational video plays at the end of the Dos & Don’ts: Formal Educational Events module. You must remain on the first slide of the video for at least one minute. We recommend watching the entire video, however you will have the option to stop the video and complete the module.

Interested in growing your Medical Mutual Medicare book of business? We are here to help!

We have a large portfolio of marketing pieces such as fliers, letters, postcards, banners, advertisements and brochures. Nearly all of these materials are available for personalizing with your agency logo and contact information.

Whether you are marketing during AEP or to a Turning 65 audience, we have the right materials for you. Simply click here to view samples of all that is available to market to your prospects. Please watch out for upcoming product meetings in your region.

 

If you have any questions regarding Medical Mutual of Ohio’s 2020 certification process, please contact your CSM SERVICE REP.

Centene/WellCare: Centene’s Learning Center Password Reset- URGENT Action Required for 2022 Training!

Source: Centene/WellCare Broker Bulletin from 6/10/21:

 

Centene is excited to announce 2022 AHIP and 2022 Annual Certification Training (ACT) will be available in a few short weeks!

  • AHIP – Plan Year 2022 launches June 21, 2021
  • ACT – Plan Year 2022 launches July 7, 2021

To prepare for a successful training season, there are actions you are strongly encouraged to begin today!

Centene Learning Center – Password Reset

IMPORTANT – Effective 5/10/2021: The host of Centene Learning Center made changes to the website and broker account password settings. As a result, all brokers must complete a password reset before accessing Centene Learning Center accounts. If you have not done so already, please access the Centene Learning Center and complete the required steps for resetting your password.

Urgent Action Required:

Please login and reset your password for the Centene Learning Center Immediately.

For questions or support related to the Centene Learning Center, please contact Centene / WellCare Broker Support.

  • Medicare Broker Support: 866-822-1339
  • Hours: M – F, 8:00 a.m. – 8:00 p.m. ET (excluding holidays)

 

 

AHIP – Password Reset

IMPORTANT – Effective 5/10/2021: AHIP, made changes to their website and broker account password settings. As a result, all brokers must complete a password reset before accessing their AHIP accounts. If you have not done so already, please access AHIP and complete the required steps for resetting your password.

Urgent Action Required:

Please login and reset your password for AHIP Immediately.

NOTE: For questions or support related to the AHIP password reset, please contact AHIP directly. Centene / WellCare broker support is unable to assist with AHIP site related password inquiries.

  • AHIP Technical Support: 866-234-6909

AHIP Email Support: Support@AHIPInsuranceEducation.org

 

2022 AHIP and 2022 Annual Certification Training will begin soon and should be completed as soon as possible but no later than September 30, 2021.

 

If you have any follow up questions or concerns on Centene’s 2022 Training, please contact your CSM Service Rep

MMO Updates to their Medicare Advantage Certification Site- Please Read!

Medical Mutual of Ohio Notice:

MMO has made updates to their Medicare Advantage Certification site. the first time you access the new site AFTER 5/10/2021, you will need to select the “Forgot your Password” link to reset your password and access to new site.

 

REMINDER: MMO will no longer be accepting Enhanced Access Forms effective 5/17/2021. Principals and Agency Administrators now have the ability to grant enhanced access for agency employees.

 

Any questions or concerns, you can reach out to your Cornerstone Senior Marketing service representative.