SureBridge Live Webinar | Dec 17

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SureBridge introduces ‘Are You Ready For 2020?’, a live national webinar for Cornerstone brokers!

Seth Groff, Sales Director for SureBridge, is presenting this live webinar and will discuss:

  • Incorporating supplemental insurance into your clients’ New Years resolutions
  • Differentiating oneself during the Holiday Season
  • Reflection, goal-setting, and business planning tips

WHEN: TUES. DECEMBER 17

TIME: 11 AM CST

REGISTER HERE

The Open Enrollment Period for 2020 might end December 15th, but that doesn’t mean your supplemental sales have to! Seth will share some ideas that will help you finish December strong and start the New Year with a BANG!

 

If you have any questions or would like to get contracted with SureBridge, please reach out to Michelle Kapp.

Medical Mutual of Ohio December Updates

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  • MMO’s 2020 Medicare Supplement rates have been approved. Quoting and enrollment are now available. Click here to view the rate sheet. Please note, effective Jan. 1, 2020, members’ rates will be based on age and gender.
  • The new 2020 Medicare amounts have been released and MMO has updated their Outline of Coverage. To view update Medicare Supplement documents, follow the steps below:
    • Go to MyBrokerLink and log in.
    • Click on the Producer’s Guide tab and select Medicare Supplement.
  • As a reminder, current members will renew at the new business rates. Members will not receive a renewal notification until their anniversary month. The renewal will include any rate updates in coordination with the member’s gender and age. Effective Jan. 1, 2020, Medicare Supplement plans C, F and High-Deductible F will no longer be available for sale to members newly eligible for Medicare.
    • Newly eligible members are defined as individuals who turn 65 years old on or after Jan. 1, 2020, or anyone who first becomes eligible for Medicare benefits due to age, disability, or end-stage renal disease, as defined by the Centers for Medicare & Medicaid Services (CMS), on or after Jan. 1, 2020.
    • Applicants eligible for Medicare prior to Jan. 1, 2020, will be allowed to purchase plans C, F, or High-Deductible F.
  • Dedicated Senior Medical Centers in Central Ohio has been added to the Medicare Advantage HMO network. These centers are designed specifically for seniors, providing easier access to care.
  • Effective Jan. 1, 2020, Licking Memorial Hospital and its physicians are part of Medical Mutual’s Medicare Advantage provider network.
  • Effective Jan. 1, 2020, the Physician’s Group of Southeastern Ohio (PGSEO) and Canyon Medical Center physicians will no longer be part of Medical Mutual’s Medicare Advantage provider network.
Topic: ACA, Medicare Supplement, Medicare Advantage Open Enrollment Overview and other Reminders
Date & Time: Tuesday, December 10, 10 – 11 a.m.
Click Here to Join the Meeting
Meeting number (access code): 924 904 056

AEP Last Day Reminders From Your CSM Team

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  • All AEP applications must be completed, signed by the member and agent, and received by the agent before end of day, Saturday, December 7, 2019.
  • All applications must be submitted directly to the carrier.  Review the Submitting Applications document (below) for the carrier fax numbers and contact information.
  • We’re here to help!  Reach out to us with policy questions or concerns all day, Friday December 6th.
  • The Cornerstone Senior Marketing offices will be closed on the last day of AEP this year, Saturday, December 7th.  However, if you encounter an extreme situation on the last day of AEP and need our assistance, we are available!

 

ON DECEMBER 7, 2019 Please call 614-763-2247

 

SUBMITTING APPLICATIONS DOCUMENT

 

AETNA PART D COST SHARE ON Rx FOR DSNP

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DSNP – Covered Services and Benefits – Pharmacy Coverage

AETNA DSNP COST SHARE

AETNA – DSNP Member Level Service Instructions by Eligiblity Category

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A members Medicaid eligibility level will determine one’s benefits, cost share and overall service experience.

DSNP Service Talk Tracks By Medicaid Elig Cat

GTL 2020 Medicare Supplement Rates

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GTL Announcement:  2020 Medicare Supplement Rates (OH)

The Ohio Department of Insurance has approved a rate increase for the Medicare Supplement policies:

OH – Plans A, F, G & N:  12%

Any new business received at GTL that has an application date of January 1, 2020 or later must reflect the new rates.  Applications dated December 31, 2019 and prior must be received at GTL by January 8, 2020.  Existing policyholders will be notified for policies due January 1, 2020 and later.

Similar to our procedures in the past,  newly issued policies will not receive a rate increase for one year (attained age re-rate still applies).

You can access and order the new Medicare Supplement rates and forms online through GTLINK, from GTL’s website (www.glic.com) by selecting Agents and then GTL Agent Login, under your own user name/password.  Once logged in, select Access GTLINK (Download/Order Forms).

If you have any questions, or need assistance with ordering forms, please contact your Cornerstone Senior Marketing representative.  614.763.2255.

 

Anthem’s Online D-SNP Validation Functionality Update

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Anthem released lots of new functionality to the on-line D-SNP validation in mProducer!

  • All brokers can use the D-SNP Eligibility Check tile on the main landing page!
    • You can now save the customer and the results of the client’s DSNP validation check from this landing page tile.
  • The Medicaid ID will now be included in the results of your search.
  • You will receive additional Medicare information when you validate if your client is eligible for a DSNP product.
    • Part A Effective Date
    • Part B Effective Date
    • Does the client have LIS (low-income subsidy)?
    • LIS Level
    • Current Contract Code
    • Drug Gap in Months
  • You can use dashes (-) and apostrophes (‘) in name fields without impacting your ability to locate a matching contact from Medicare and Medicaid.

If you have any questions, please contact your Cornerstone Senior Marketing representative.

GPM Indiana Rate Adjustments

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GPM has released rate adjustments for Indiana Medicare Supplement plans for effective dates of 12/1/2019 and after.

View Rate Release Letter

View IN Rates

View 2020 Premiums and Copay/Deductibles

 

UHC Hierarchy Update – What You Need To Know!

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Cornerstone Senior Marketing’s agents who have an active appointment with UnitedHealthcare may have received an email communication from UHC regarding a hierarchy level change. 

 We want to be clear that you will NOT be impacted by this, and can disregard this message. The letter was generated due to an internal hierarchy change with our contracts from Cornerstone Broker Services Insurance Agency to Cornerstone Senior Marketing LLC. 

See below for a sample letter of what you will receive:

UHC Hierarchy Change Letter

 

Contact your Cornerstone Senior Marketing Sales Representative if you have any questions.

Allwell’s AEP Helpful Tips & Trends Update

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Allwell hopes that you are off to a great start this AEP! This week Allwell is going to focus on making sure your marketing efforts are compliant, geo-coded directories, the broker portal and some fantastic partnerships Allwell has that you can share with your clients.

Tip # 1: Be Compliant

We realize that marketing is incredibly important when it comes to outreach so let us help you be compliant. Our compliance team is here to review any material, marketing or communication that will be seen or heard by your Medicare clients that represent Allwell.

CMS defines marketing as the use of materials or activities that are conducted with the intent to draw a beneficiary’s attention and to influence a beneficiary’s decision-making process when selecting a MA plan. Additionally, marketing contains information about the plan’s benefit structure, cost sharing, measuring, or ranking standards.

Check your materials, make sure that you are compliant. Simply reach out to your local Account Executive and they can help. Any and all client facing materials such as websites, social media posts, print, radio or local sponsorships that meet the definition of marketing must be reviewed and approved by our compliance team in advance.

NOTE: Compliant marketing also extends to social media posts with or without a sales intention. Any use of a company name without approval, whether the intent is positive or negative, can potentially be considered a non-compliant action.

Tip # 2: Geo-Coded Directories

Having a list at your fingertips of primary care physicians, specialists, hospitals and outpatient facilities that are within your client’s service area so that you can submit an accurate and compliant application is helpful. It is important to make sure that you are confirming availability and assigning your client’s (Primary Care Physician) PCP and (National Provider Identifier) NPI when submitting your client’s enrollment application.

Prior to your appointment printing out or having the link to a geo-coded directory for the area in which you are meeting your client may be a good idea. Log on to your local Allwell plan website and go to the “Find a Doctor or Pharmacy” tab. Click on the link labelled “Geocoded Provider Directory Search.” From there you are able to create a directory by Zip code or Address for the Product Type, State, and Specialty.

Tip # 3: Resources at your Fingertips in the Allwell Broker Portal

Once you are actively contracted with Allwell you have the ability to register for our broker portal where you can access a myriad of useful tools and resources to assist you in your sales. You can track your book of business, commission payments, VBE and Blue Button Administrative Payments, eligibility, view sales quoting tools, and access support documents such as forms, brochures and helpful how-to videos on our Ascend online application platform. To register for the broker portal simply visit broker.brokersecureportal.com and create an account. Once you log in you will find a complete user guide in the footer of the portal. If you have any questions or need assistance please contact our Medicare Broker Services Department at 1-844-202-6811 or email medicarebrokerservices@centene.com

NOTE: You must be contracted and have an NPN number in order to gain access to the portal.

Tip # 4: Use the Allwell Partnerships to your Advantage

Help your clients find FREE programs in their area that best suit their needs. BenefitsCheckUp® is the most comprehensive, free web based service of its kind in the nation that screens for benefits programs for seniors with limited income and resources. BenefitsCheckUp ® users can select categories of programs that interest them to screen for more than 2500 public and private benefit programs in all 50 states.

Inform your clients of how they can earn money by receiving specific preventative screenings or care visits. Your client is automatically enrolled in the My Health Pays ® program once they are an Allwell member. After they complete an eligible preventive screening or care visit and the claim is processed, a Visa ® Prepaid Card is sent to them with their reward amount pre-loaded onto the card. Your client can then redeem those reward dollars at any Walmart, or Sam’s club as well as for certain transportation, utilities, and telecom services. It pays to stay healthy!

Broker Services team at 1-844-202-6811

October 15th – December 7th, Monday thru Friday 9:00am to 7:00pm, and Saturdays, 9:00am – 1:00pm, each time zone.

2019 THANKSGIVING HOLIDAY HOURS:

Broker Services with be closed November 28 – December 1

Ascend Help Desk & VBE Wellness Advocate will be closed November 28