WellCare: Late Enrollment Penalty Reminders

Late Enrollment Penalty Reminders:

A Late Enrollment Penalty (LEP) is an unwelcome surprise. LEP can be confusing and frustrating to new members often resulting in complaints. When enrolling members please take the time to explain the following important details:

Late Enrollment Penalty (LEP) Details:

  • Medicare beneficiaries may incur a late enrollment penalty (LEP) that is added to their Part D premium if there is a continuous period of 63 days or more, at any time after the end of the individual’s Part D initial enrollment period, during which the individual was eligible to enroll, but was not enrolled in a Medicare Part D plan and was not covered under any creditable prescription drug coverage.
  • Medicare plans that offer Part D benefits are required by CMS to notify enrollees in writing if they determine that a gap in coverage exists as described above. Members will receive instructions from WellCare on how to attest to creditable coverage and will provide a due date for response.
  • If a valid attestation is not received by the due date, Medicare will impose the LEP which will be communicated by WellCare. When this occurs, the member will receive instructions on the conditions and processes for filing a ‘reconsideration’ (appeal).
  • Members have 60 calendar days from the date on the LEP letter to request a reconsideration request of the LEP. If the 60-day timeframe for filing an LEP reconsideration has expired, the enrollee may request a good-cause extension, but must include an explanation why the request is late. If it is approved the LEP will be removed in the next billing cycle.

Please remind your clients aging into or otherwise new to Medicare that, in order to avoid a LEP, they should enroll in (and remain continuously enrolled in) a Medicare plan that offers Part D benefits when they first become eligible unless they have creditable prescription drug coverage through another source, such as a current or former employer or union.

Medical Mutual of Ohio 2021 MAPD Certification Info

June 24, 2020
Special Broker Update
 
2021 MAPD Certification Available Beginning June 29, 2020
Category: Training
Applies to: Medicare Advantage
It’s time to complete your Medical Mutual Medicare Advantage certification. You must complete the AHIP certification before you can access the Medical Mutual certification modules. AHIP will automatically share your certificate of completion with Medical Mutual. The Medical Mutual certification link can be found in your MyBrokerLink account under Sales & Quoting, Medicare Advantage, Training and Certification. Completion of all modules is required before you can sell Medical Mutual Medicare Advantage products for 2021. Brokers are given a $50 discount by accessing AHIP training through our Medical Mutual link.

 

Training Modules and Additional Resources
Modules can be downloaded from Web Courseworks upon module completion. These will be in PDF format. This year we combined the HMO and PPO product modules into one for a more streamlined product training experience. We want to remind you that the educational video plays at the end of the Dos & Don’ts: Formal Educational Events module. You must remain on the first slide of the video for at least one minute. We recommend watching the entire video, but you will have the option to stop the video and complete the module. This video is also posted on MyBrokerLink for future reference and use under Knowledge Center, Reference Materials, Medicare Advantage.

 

Product Highlights

  • Expanded $0 HMO approach with a new option to complement our current Classic $0
  • Secure plan now being offered in 44 counties
  • OTC and enhanced dental on more plans
  • Reduction in copays on most plans
If you have not yet certified for 2020, completion of the 2021 certification will allow you to sell for the remainder of 2020 and all of 2021.

Please watch out for upcoming product meetings in your region. Contact your Individual Account Manager with any questions.

 

MMO Broker Update

2021 MAPD Certification Available Beginning June 29, 2020

It’s time to complete your Medical Mutual Medicare Advantage certification. You must complete the AHIP certification before you can access the Medical Mutual certification modules. AHIP will automatically share your certificate of completion with Medical Mutual. The Medical Mutual certification link can be found in your MyBrokerLink account under Sales & Quoting, Medicare Advantage, Training and Certification. Completion of all modules is required before you can sell Medical Mutual Medicare Advantage products for 2021. Brokers are given a $50 discount by accessing AHIP training through our Medical Mutual link.

Training Modules and Additional Resources
Modules can be downloaded from Web Courseworks upon module completion. These will be in PDF format. This year we combined the HMO and PPO product modules into one for a more streamlined product training experience. We want to remind you that the educational video plays at the end of the Dos & Don’ts: Formal Educational Events module. You must remain on the first slide of the video for at least one minute. We recommend watching the entire video, but you will have the option to stop the video and complete the module. This video is also posted on MyBrokerLink for future reference and use under Knowledge Center, Reference Materials, Medicare Advantage.

 

Anthem Retail Program for 2021 AEP

You are invited to participate in the Anthem Retail Program for 2021 AEP.

How Do I Sign Up?

Participation is easy. Simply follow these steps: Instructions and screen shots attached.

Register for AEP 2021 to participate through our Anthem Retail Program website www.anthemretailprograms.com

  1. Select Register Now at the bottom of the page.
  2. Fill out the Form and select register.
  3. You will receive an email with a link to finish registration immediately upon selecting register.

Follow the steps on your Dashboard.

  1. Training – Complete ASAP
  2. Choose Locations – Complete ASAP
  3. Order Retail Kits and Other Promotional Items – Complete after store selection.
  4. Select Schedule (this can be done later)
  5. Reporting (will start during AEP)

You’re ready to Sell on Location at High-Traffic Retailers in Your Area!

Program Updates

  • No Registration Fees for participating agents!
  • Participating retailers include Kroger and affiliated brands, and Giant Eagle. Kroger Brands include Ralphs, Pick N Save, Payless, Owens,  Metro Market, Gerbes, Fred Meyer, Copps, Frys, Smiths, King Soopers, City Market.
  • Kroger stores are available any day of the week and a minimum of 20 hours per week. Kroger Mandatory shifts are displayed on the site under MY Stores and are a requirement of the program to be worked in their entirety.
  • Giant Eagle is available Monday, Tuesday, Saturday and Sunday. Mandatory hours are  Monday – Tuesday from 10-4 . (you can work anytime on these days from 9-7).Optional Giant Eagle Days include Saturday from 9 – 12 and Sundays 11-4. You must work at least 10 hour per week in each Giant Eagle store registered.
  • Our strategy provides an opportunity for high-producing agents like yourself to market in the right locations to help you maximize your opportunity for success!
  • To make sure you have your kit, you need to sign up and select your store no later than July 3rd!

Registration for this opportunity ends Sunday June 28th.  

https://youtu.be/anthem.retail

Retail Program Registration Instructions

Allwell AHIP/2021 Contracting

2021 AHIP Now Available & Reimbursement:

 

Attention Valued Partner,

 

AHIP is the first step in our annual certification process and 2021 AHIP is now available and ready to be taken.

 

·     Complete AHIP through our training site to access discounted pricing ($125 vs $175).

·     Click here for the Centene/AHIP co-branded link.

 

AHIP Reimbursement:

 

Qualify for REIMBURSEMENT of 2021 AHIP Certification Training fees, paid after meeting a few key requirements:

 

·     Reimbursement is available for actual cost paid by you or your upline, up to $125.

·     Must be certified and contracted to sell 2021 Centene plans.

·     Must have a minimum of 10 new sales with 1/1/2021 effective dates.

·     Qualifying sales must remain active with the plan through 3/31/2021.

·     Reimbursement payout will occur in April 2021.

 

Training Resources:

 

Click here for the Centene training site User Guide

Click here for the Centene training site video walk-through (best viewed in Chrome)

 

Annual Certification Training Reminders:

 

2021 Annual Certification Training (ACT) will be available in the coming weeks, and one, combined ACT will certify you to market and sell all Centene products, including MA/MAPD and PDP:

 

·     Allwell

·     Ascension Complete

·     Fidelis Care

·     Health Net

·     WellCare

 

Completing the ACT course will certify you to sell both 2020 and 2021 Centene plans.

 

Contracting Reminders:

 

As a reminder, we have combined our separate contracts into one Centene Broker Contract.

 

Action Required:

 

·     Contracting will begin soon and should be completed as soon as possible but no later than September 30, 2020.

·     All brokers must review, acknowledge, and complete the combined Centene Broker Contract.

 

Contracting and Annual Certification Training Reminders:

 

·     You will not be eligible to market or sell WellCare products until the combined Centene Broker Contract and 2021 Annual Certification Training (ACT) is completed.

·     You will not be eligible to market or sell any Centene or WellCare products for plan year 2021 until the combined Centene Broker Contract and 2021 ACT is completed.

·     If you do not complete the combined Centene Contract or complete 2021 ACT before December 31, 2020, your Broker Status will be changed to Suspended, and you will not be eligible to receive commissions for any prior business, including renewals.

·     Completing the combined Centene Contract will not change your current contract level.

CIGNA HEALTHSPRING MED ADVANTAGE CONTRACTING NOW AVAILABLE

ATTENTION CLEVELAND AREA BROKERS: MEDICARE ADVANTAGE CONTRACTING IS OPEN!

Cornerstone Senior Marketing is excited to announce a new partnership with Cigna Healthspring Medicare Advantage! We now can contract agents in and around the Cleveland, Ohio market to sell Cigna Healthspring Medicare Advantage plans.

GET STARTED TODAY!!

WHY CHOOSE CIGNA HEALTHSPRING’S MA PLANS?

  • Low monthly premiums
  • eEnrollment application PLUS a new URL option available
  • Variety of plan types including HMO/PPO & Dual SNP
  • Enriched supplemental benefits
  • Team-based support

Cigna is both committed and qualified to helping Medicare and Medicaid beneficiaries live healthier, more active lives thru their personalized, affordable, and easy to use health care solutions.

If you’re interested in selling Cigna’s MA products and want to get contracted please complete the contracting request form below and send back to:

[email protected]

DOWNLOAD THE CONTRACTING REQUEST FORM HERE

Introducing ManhattanLife Best Selling Medicare Supplment Plans

ManhattanLife has improved their best-selling Medicare Supplement product!  

We have the tools and resources you need to hit the ground selling this great product.  Take your sales to the next level with a Med Supp product that’s already there!

Learn More

Request Contracting

Aetna E-App Companion Sales Kits Available…and more.

E-App companion sales kits

Right now, more than 98% of Aetna new business comes from electronic applications, but they understand that sometimes you also need some paper materials to share with your clients. Did you know that you can order companion paper sales kits for electronic applications?

Medicare Supplement companion kits include: a pocket folder, brochure, Outline of Coverage, and Guide to Medicare.

Protection Series companion kits include: a pocket folder, brochures, and Outlines of Coverage for all ancillary products in that state.

Read the full update here, which includes:  the Accendo Final Expense new sales handbook, and updated schedule of commissions and this week’s webinars.

 

 

AHIP 2021 Training Season Updates

AHIP understands the importance of your Medicare training,
and we want to make sure you stay informed and up to date on the changes for the upcoming training season

  • Does my Medicare Advantage carrier only accept AHIP’s Marketing Medicare Advantage + Fraud, Waste and Abuse training?

    The majority of AHIP member organizations and partners ONLY accept AHIP’s Marketing Medicare Advantage + Fraud, Waste and Abuse training to meet their training requirements. AHIP strongly recommends agents and brokers contact their plan administrator to make sure they are meeting their training requirements for the 2021 season.

  • Are there any changes to the training content for the 2021 season?

    Yes, AHIP’s Marketing Medicare Advantage + Fraud, Waste and Abuse training is updated annually. To help users easily navigate through the training, streamlined content will now include an outline that details all topics covered within each module.
  • Are there any changes to the training process for returning agents and brokers?

    Yes, returning agents and brokers are still not required to review the content slides in Modules 1-3. However, returning agents and brokers are required to complete the review question portion in Modules 1-3 before proceeding forward. Review questions are no longer listed throughout the modules and are now located at the end of each module for easier access. Along with an unlimited number of submissions, review questions will include feedback and sources to assist agents and brokers with retention. These review questions will serve as a study tool and help users identify which areas of the training require more focus before accessing the final exam. Review questions are not counted towards the AHIP Final Exam and are for study purposes only.
  • Is AHIP’s Marketing Medicare Advantage + Fraud, Waste and Abuse training affiliated with any other vendor training program?

    AHIP’s Marketing Medicare Advantage + Fraud, Waste and Abuse training is not affiliated with any other vendor training program, including NAHU.

  • Does AHIP have a FAQ section on the website?

    Yes, for the upcoming 2021 season, AHIP will launch a Frequently Asked Questions (FAQ) section on the Medicare website to help users quickly find answers about the training process.

When will the 2021 AHIP Marketing Medicare Advantage + Fraud, Waste and Abuse training become available?

AHIP will launch the 2021 Marketing Medicare Advantage + Fraud, Waste and Abuse training on June 22, 2020.

Humana: New Enhancements to Enrollment Hub

Electronic eSignature is Available for Scope of Appointments (SOA’s) for English & Spanish

Enrollment Hub will now support:

  • Both an English and Spanish flow for completing your SOA’s and allowing you to email the consumer the web link so they can sign the SOA without being face-to-face.

Click to read about how to access eSig SOA Training and more!