TECH TIP: Confidential/Sensitive Information Handling

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Confidential, Top Secret, Sensitive, For Internal Use Only
These terms apply to information both hard-copy and electronic that should be handled with care.
A lot of times, these designations apply to intellectual property, trade secrets, and security configurations.

Listed below are several things to keep in mind when dealing with confidential information.

Shred, Shred, Shred
Someone may hand you documents, or you may print out a file or email containing sensitive information.
Make sure that when you are done with it, that you shred-shred-shred these files instead of just placing them in the trash.
Things to keep in mind: Leaving printed files in the printer tray, meeting handouts, printed emails.
– Attackers will go through the trash and dumpsters to obtain these sensitive documents.

Tidy up
Take a look around your desk or office… how many documents do you have out and available for someone to grab, or view?
Be sure to keep a tidy workplace: put files away in locked drawers when not in use.
Would you leave the keys to your house outside the front door at night, or inside, locked away?
– Bad guys have been known to impersonate maintenance staff and cleaning crews to grab files off of desks after hours

Data and Files – Encryption and Secure deletion
Does your company give you a laptop to use? Is the data on that laptop encrypted? What about USB (thumb) drives that contain company files… are those encrypted? What would happen if that laptop or USB drive were to go missing, or even stolen? All those files could easily be read, copied, sold etc. Consider using encryption on sensitive files wherever they may be located. It becomes very difficult for attackers to read them if they are encrypted.

Sensitive information is the holy grail of an organization. If it were to be stolen or lost, the company is at risk of losing value, may suffer fines, and even public embarrassment. Treat your company’s data like you would your own social security number, credit card information, or healthcare information: with great care.

Let’s stay safe out there! Stop, Look, and Think.

Oak Street Health Joins Aetna Medicare Provider Network in MI

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Aetna/CVS Health is excited to announce the addition of all Oak Street Health locations to their Southeast Michigan provider network. Effective April 1, 2019, they’re part of Aetna’s existing relationship with Oak Street Health of Chicago, for all Medicare Advantage products.

Aetna Medicare plans offer hometown health care that’s focused on your clients. Aetna works with Oak Street Health to:

  • Address total health needs
  • Make care convenient and effective
  • Maximize Medicare plan benefits

Oak Street Hospital locations in Southeast Michigan:

Cherry Hill
27155 Cherry Hill Rd
Inkster, MI

 Hazel Park
1142 E. 9 Mile Rd.
Hazel Park, MI
Jefferson Village
11260 E. Jefferson Ave.
Detroit, MI

Rosedale Park
18610 Fenkell Ave.
Detroit, MI 

Southgate
13667 Eureka Rd.
Southgate, MI

Need help finding in-network providers?

Don’t forget, Aetna Medicare members have in-network access to over 600,000 PCP/Specialists and 2,900 hospitals across the U.S.

Want a complete list of network providers (including Oak Street Health locations)? Just visit: aetnamedicare.com/findprovider.

 

If you have any questions please reach out to your Cornerstone Senior Marketing representative.

Centene/Allwell & Wellcare Agreement Update

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Centene is pleased to announce that they have entered into a definitive agreement to acquire WellCare. The combination of these businesses will create a premier healthcare enterprise focused on government-sponsored healthcare programs and a leader in Medicaid, Medicare and the Health Insurance Marketplace.

Like Centene, WellCare believes that affordable and quality healthcare is best delivered locally. WellCare brings to Centene a high-quality Medicare platform, increases their exposure to government-sponsored healthcare solutions through its Medicare Advantage and Medicare Prescription Drug Plans, and further extends their robust Medicaid offerings. Headquartered in Tampa, Fla., WellCare serves more than 5.5 million members nationwide.

Centene takes the lead to build on their competitive strengths and serve the government partners, providers and members.

Some highlights about the combined company:

  • Centene would serve approximately 22 million members across all 50 states, making them the leader in government-sponsored healthcare.
  • Centene will be better positioned to serve members with increased scale and more comprehensive and differentiated solutions to meet their needs.
  • Centene will benefit from leveraging their growing position in the Health Insurance Marketplace to new markets.
  • They will continue investing in technology and programs for the benefit of all stakeholders.
  • Centene will continue to focus on leading the market with affordable, high-quality, culturally-sensitive healthcare services and enhancing robust efforts to address the social determinants of health.

Planning for Integration

Centene expects to complete this transaction in the first half of 2020, subject to various closing conditions, including regulatory and shareholder approvals.

Both Centene and WellCare have proven track records in executing these kinds of strategic transactions. While this acquisition is in large part about growth and realizing the benefits of our enhanced scale, it will also be about using their combined strengths, especially in markets where both operate.

Next Steps: Business as Usual

Importantly, until the closing of this transaction, Centene and WellCare will continue to operate as independent companies.

 

If you have any questions please feel free to reach out to your Cornerstone Senior Marketing representative.

Dental Care Plus Group Merger with DentaQuest

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DCPG has entered into a merger agreement with DentaQuest, a key player in the standalone dental insurance industry. In case you missed the announcement from Rebecca Hetzer, Executive Director of Sales, Established Business and Marketing, read it here.

A few highlights to share:

  • DCPG, as a DentaQuest company, will continue to operate business as usual – remaining dedicated to providing the high-touch service our clients have come to expect and appreciate.
  • DentaQuest is growing their commercial group insurance business as part of their mission to improve the Oral Health of All. Acquiring companies like DCPG is part of this strategy.
  • There are no immediate plans to change our network, service model or current operations. These are among the attributes that made DCPG such an ideal addition to DentaQuest’s offering.

If you have any questions please reach out to your Cornerstone Senior Marketing Sales representative.

Wellcare Health Plans Inc Agreed To Combine with Centene

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Wellcare Update: Wellcare Health Plans, Inc. has agreed to combine with Centene. While the transaction is not expected to close until the first half of 2020, you may have questions about what this means for you. At this time there are still many questions that Wellcare will not be in a position to answer, but it is important for you to know that nothing will change for now and Wellcare is confident the combination will benefit everyone over the long-term.

For further questions, please download the FAQ.

If you have any questions please reach out to your Cornerstone Senior Marketing representative.

GENETIC TESTING SCAMS: WHAT YOU NEED TO KNOW

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Recently, the Centers of Medicare and Medicaid Services (CMS) has alerted carriers and the public of a scam designed to generate Medicare member referrals to genetic testing companies.

Cornerstone Senior Marketing cares about you and your client’s bet interest. This includes making sure you know what is and is not compliant. Read what some carriers have to say about this fraudulent scam:

If you have any questions please reach out to your CSM representative! We are here to help.

Upcoming Broker Trainings in Cleveland- IMPORTANT CHANGES

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IMPORTANT CHANGES: The MMO training on Tuesday April 23 has been rescheduled to THURS. MAY 16 from 10am – 12pm in the Cleveland Office. See below for details. 

*Also a LIVE Medicare Center training has been added. See below.

Join Cornerstone Senior Marketing for our broker training sessions in April at our Cleveland office with UnitedHealthcare, Humana, Medical Mutual of Ohio, Dental Care Plus, & a Medicare Center review training!

RSVP HERE

*When RSVPing, please indicate which training and date you will be attending

Friday, April 12- UHC

TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join UHC and CSM to learn what tools UHC offers to better your business! UHC will be highlighting the following:

  • UHC’s toolkit
  • Marketing tools offered
  • Share best practices

Wednesday, April 17- HUMANA MP

TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join Humana & CSM to review updates on Humana’s 2019 Medicare products. Humana will also be discussing the following:

  • Online enrollment tools
  • Marketing strategies
  • Hot products to offer your clients

*THURSDAY MAY 16* – MMO

TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join Medical Mutual of Ohio & CSM for a review of MMO’s 2019 Medicare products and updates! MMO will be highlighting the following:

  • Why choose MMO products?
  • New online tools and marketing resources
  • Marketing opportunities

Wednesday, April 24- DCP

*CE CREDIT OFFERED*

TIME: 11:00 am – 2:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join Dental Care Plus & CSM for a Lunch & Learn event with CE CREDIT OFFERED! DCP will also be discussing the following:

  • Dental 201 Presentation (Why Dental Matters, Today’s Dental Exams, and Expanding Dental Services)
  • How to cross sell Dental plans
  • Product information and services

*Tuesday, April 30- LIVE MEDICARE CENTER TRAINING*

TIME: 10:00 am – 12:00 pm

LOCATION: CSM’s Cleveland Office

4500 Rockside Rd., Suite 330

Independence, OH 44131

Join CSM’S Jaime Lebron & Matt Fry to review and learn more on the new Medicare Center enrollment tool. This will be an interactive training- please bring laptops or iPads! We will be discussing the following:

  • How to submit business through Medicare Center
  • Features of the available tools inside Medicare Center including the prescription drug lookup

 

If you have any questions regarding the sessions above, please reach out to Jaime Lebron

Aetna’s Med Supp 2020 Incentive Trip Update

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Aetna has made a few changes regarding their 2020 Broker Incentive trip. The new destination will be at San Francisco, California.

Click below for a few communciaitons that Aetna has provided to explain the changes.

Some  Highlights of the Updates:

  • Aetna is  lowering overall qualifications for agents to $175,000 in placed premium.
  • They will still offer 3-for-1 on production for ancillary products and 2-for-1 on production for Final Expense.
  • The San Francisco highlights email will include a video featuring a celebrity guest that will share all the reasons we’re excited about San Francisco!

If you have any questions please reach out to your Cornerstone Senior Marketing representative.

Indiana State Health Underwriters Medicare Summit 2019 | Reserve Tickets Now!

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Mark you calendars for Indiana’s Health Underwriters 2019 Medicare Summit!

WHERE: Indianapolis Marriott East

 7202 E 21st Street Indianapolis, IN 46219

 

WHEN: Wednesday May 8, 2019

7:15 am – 5:00 pm EST

Agents specializing in the Medicare market won’t want to miss one of the biggest Medicare events of the year. The annual ISAHU Medicare Summit is coming! This event happens the day before PIA’s annual convention at the Marriott East.

To reserve tickets, view the daily agenda, a list of speakers/panelists and more information on the event click HERE

NOW AVAILABLE: Quote & Enroll MS Plans Through CSG

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Cornerstone Senior Marketing agents can now enroll clients online through CSG for Medicare Supplement plans with Aetna and Mutual of Omaha*!

To get started , click the “RUN QUOTE” button underneath Medicare Supplement on the CSG dashboard page. Click here to download a How To Guide to show you step-by-step how to quote and enroll for a Medicare Supplement plan. 
 
Please note, the ability to do an E-Application through the CSG mobile app is unavailable at this time. You can only enroll through the actual website here

Watch a Full E-Application Demo Here

For more information or questions please reach out to your Cornerstone Senior Marketing Sales Representative.

If you do not have access to our FREE CSG quoting tool and are interested please click here and select “Request Access”.

 

*More carriers to be added later this year