WellCare – Combined Centene Contract Now Available

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A combined Centene Broker Contract is now available.  Contracting must be completed as soon as possible but no later than September 30, 2020.

Click here to access the contracting documents and process notes.

Devoted Health Conrtracting and Certification Now Available

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Broker in the Northern Ohio Region:  Devoted Health 2021 certification process is now available.

If you registered with Devoted last year:  You’ll see the 2021 certification workflow has been added to your dashboard. All you have to do is log into Miramar Agent to start the process. No need to use a pin code.

If you’re new to Devoted Health certification:  Cornerstone Senior Marketing can provided you with the pin code to get started.

Want to earn some extra cash?  Completing your certification early has its perks! Devoted is giving away $40 in Devoted Bucks to the first 1000 brokers who finish their certification. Devoted Bucks are good for any of the branded items in the Devoted Health marketing portal.

Contact your Cornerstone Senior Marketing Rep for contracting and certification information.

Allwell Contracting and Certification Update

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  2021 Annual Certification Training (ACT) will be available on July 7, 2020!

Reminder: Completing the 2021 combined ACT certifies you to market and sell all Centene products, including Allwell, Ascension Complete, Fidelis Care, Health Net, WellCare, for 2020 and 2021 plan years.

Top 5 tips for the ACT Mastery Exam:

1. Recommend browsers include: Google Chrome, FireFox, Safari, or Microsoft Edge.

2. Ensure browser zoom setting is set to 100%.

3. The exam is open book – please take your time.

4. A downloadable version of ACT is available within the Resources section of the training. The PDF can be searched to locate information.

5. For every failed attempt at the exam, a 24 hour lock-out period will take place before a retake is allowed, but the number of attempts is unlimited.

Contracting and Annual Certification Training Reminders:

·     Contracting will begin soon, should be completed as soon as possible, but no later than September 30, 2020.

·     All brokers must review, acknowledge, and complete the combined Centene Broker Contract.

·     Unless you are currently, separately contracted with WellCare, you will not be eligible to market or sell WellCare products, for Plan Year 2020 until the combined Centene Broker Contract and 2021 AHIP & Annual Certification Training (ACT) are completed.

·     You will not be eligible to market or sell any Centene or WellCare products for Plan Year 2021 until the combined Centene Broker Contract and 2021 AHIP & ACT are completed.

·     If you do not complete the combined Centene Contract and/or do not complete 2021 AHIP & ACT before December 31, 2020, your Broker Status will be changed to Suspended, and you will not be eligible to receive commissions for any prior business, including renewals.

·     Completing the combined Centene Contract will not change your current contract level.

 

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Thank you for your continued support.

WellCare: Late Enrollment Penalty Reminders

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Late Enrollment Penalty Reminders:

A Late Enrollment Penalty (LEP) is an unwelcome surprise. LEP can be confusing and frustrating to new members often resulting in complaints. When enrolling members please take the time to explain the following important details:

Late Enrollment Penalty (LEP) Details:

  • Medicare beneficiaries may incur a late enrollment penalty (LEP) that is added to their Part D premium if there is a continuous period of 63 days or more, at any time after the end of the individual’s Part D initial enrollment period, during which the individual was eligible to enroll, but was not enrolled in a Medicare Part D plan and was not covered under any creditable prescription drug coverage.
  • Medicare plans that offer Part D benefits are required by CMS to notify enrollees in writing if they determine that a gap in coverage exists as described above. Members will receive instructions from WellCare on how to attest to creditable coverage and will provide a due date for response.
  • If a valid attestation is not received by the due date, Medicare will impose the LEP which will be communicated by WellCare. When this occurs, the member will receive instructions on the conditions and processes for filing a ‘reconsideration’ (appeal).
  • Members have 60 calendar days from the date on the LEP letter to request a reconsideration request of the LEP. If the 60-day timeframe for filing an LEP reconsideration has expired, the enrollee may request a good-cause extension, but must include an explanation why the request is late. If it is approved the LEP will be removed in the next billing cycle.

Please remind your clients aging into or otherwise new to Medicare that, in order to avoid a LEP, they should enroll in (and remain continuously enrolled in) a Medicare plan that offers Part D benefits when they first become eligible unless they have creditable prescription drug coverage through another source, such as a current or former employer or union.

Medical Mutual of Ohio 2021 MAPD Certification Info

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June 24, 2020
Special Broker Update
 
2021 MAPD Certification Available Beginning June 29, 2020
Category: Training
Applies to: Medicare Advantage
It’s time to complete your Medical Mutual Medicare Advantage certification. You must complete the AHIP certification before you can access the Medical Mutual certification modules. AHIP will automatically share your certificate of completion with Medical Mutual. The Medical Mutual certification link can be found in your MyBrokerLink account under Sales & Quoting, Medicare Advantage, Training and Certification. Completion of all modules is required before you can sell Medical Mutual Medicare Advantage products for 2021. Brokers are given a $50 discount by accessing AHIP training through our Medical Mutual link.

 

Training Modules and Additional Resources
Modules can be downloaded from Web Courseworks upon module completion. These will be in PDF format. This year we combined the HMO and PPO product modules into one for a more streamlined product training experience. We want to remind you that the educational video plays at the end of the Dos & Don’ts: Formal Educational Events module. You must remain on the first slide of the video for at least one minute. We recommend watching the entire video, but you will have the option to stop the video and complete the module. This video is also posted on MyBrokerLink for future reference and use under Knowledge Center, Reference Materials, Medicare Advantage.

 

Product Highlights

  • Expanded $0 HMO approach with a new option to complement our current Classic $0
  • Secure plan now being offered in 44 counties
  • OTC and enhanced dental on more plans
  • Reduction in copays on most plans
If you have not yet certified for 2020, completion of the 2021 certification will allow you to sell for the remainder of 2020 and all of 2021.

Please watch out for upcoming product meetings in your region. Contact your Individual Account Manager with any questions.
 

MMO Broker Update

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2021 MAPD Certification Available Beginning June 29, 2020

It’s time to complete your Medical Mutual Medicare Advantage certification. You must complete the AHIP certification before you can access the Medical Mutual certification modules. AHIP will automatically share your certificate of completion with Medical Mutual. The Medical Mutual certification link can be found in your MyBrokerLink account under Sales & Quoting, Medicare Advantage, Training and Certification. Completion of all modules is required before you can sell Medical Mutual Medicare Advantage products for 2021. Brokers are given a $50 discount by accessing AHIP training through our Medical Mutual link.

Training Modules and Additional Resources
Modules can be downloaded from Web Courseworks upon module completion. These will be in PDF format. This year we combined the HMO and PPO product modules into one for a more streamlined product training experience. We want to remind you that the educational video plays at the end of the Dos & Don’ts: Formal Educational Events module. You must remain on the first slide of the video for at least one minute. We recommend watching the entire video, but you will have the option to stop the video and complete the module. This video is also posted on MyBrokerLink for future reference and use under Knowledge Center, Reference Materials, Medicare Advantage.

 

Anthem Retail Program for 2021 AEP

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You are invited to participate in the Anthem Retail Program for 2021 AEP.

How Do I Sign Up?

Participation is easy. Simply follow these steps: Instructions and screen shots attached.

Register for AEP 2021 to participate through our Anthem Retail Program website www.anthemretailprograms.com

  1. Select Register Now at the bottom of the page.
  2. Fill out the Form and select register.
  3. You will receive an email with a link to finish registration immediately upon selecting register.

Follow the steps on your Dashboard.

  1. Training – Complete ASAP
  2. Choose Locations – Complete ASAP
  3. Order Retail Kits and Other Promotional Items – Complete after store selection.
  4. Select Schedule (this can be done later)
  5. Reporting (will start during AEP)

You’re ready to Sell on Location at High-Traffic Retailers in Your Area!

Program Updates

  • No Registration Fees for participating agents!
  • Participating retailers include Kroger and affiliated brands, and Giant Eagle. Kroger Brands include Ralphs, Pick N Save, Payless, Owens,  Metro Market, Gerbes, Fred Meyer, Copps, Frys, Smiths, King Soopers, City Market.
  • Kroger stores are available any day of the week and a minimum of 20 hours per week. Kroger Mandatory shifts are displayed on the site under MY Stores and are a requirement of the program to be worked in their entirety.
  • Giant Eagle is available Monday, Tuesday, Saturday and Sunday. Mandatory hours are  Monday – Tuesday from 10-4 . (you can work anytime on these days from 9-7).Optional Giant Eagle Days include Saturday from 9 – 12 and Sundays 11-4. You must work at least 10 hour per week in each Giant Eagle store registered.
  • Our strategy provides an opportunity for high-producing agents like yourself to market in the right locations to help you maximize your opportunity for success!
  • To make sure you have your kit, you need to sign up and select your store no later than July 3rd!

Registration for this opportunity ends Sunday June 28th.  

https://youtu.be/anthem.retail

Retail Program Registration Instructions

Allwell AHIP/2021 Contracting

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2021 AHIP Now Available & Reimbursement:

 

Attention Valued Partner,

 

AHIP is the first step in our annual certification process and 2021 AHIP is now available and ready to be taken.

 

·     Complete AHIP through our training site to access discounted pricing ($125 vs $175).

·     Click here for the Centene/AHIP co-branded link.

 

AHIP Reimbursement:

 

Qualify for REIMBURSEMENT of 2021 AHIP Certification Training fees, paid after meeting a few key requirements:

 

·     Reimbursement is available for actual cost paid by you or your upline, up to $125.

·     Must be certified and contracted to sell 2021 Centene plans.

·     Must have a minimum of 10 new sales with 1/1/2021 effective dates.

·     Qualifying sales must remain active with the plan through 3/31/2021.

·     Reimbursement payout will occur in April 2021.

 

Training Resources:

 

Click here for the Centene training site User Guide

Click here for the Centene training site video walk-through (best viewed in Chrome)

 

Annual Certification Training Reminders:

 

2021 Annual Certification Training (ACT) will be available in the coming weeks, and one, combined ACT will certify you to market and sell all Centene products, including MA/MAPD and PDP:

 

·     Allwell

·     Ascension Complete

·     Fidelis Care

·     Health Net

·     WellCare

 

Completing the ACT course will certify you to sell both 2020 and 2021 Centene plans.

 

Contracting Reminders:

 

As a reminder, we have combined our separate contracts into one Centene Broker Contract.

 

Action Required:

 

·     Contracting will begin soon and should be completed as soon as possible but no later than September 30, 2020.

·     All brokers must review, acknowledge, and complete the combined Centene Broker Contract.

 

Contracting and Annual Certification Training Reminders:

 

·     You will not be eligible to market or sell WellCare products until the combined Centene Broker Contract and 2021 Annual Certification Training (ACT) is completed.

·     You will not be eligible to market or sell any Centene or WellCare products for plan year 2021 until the combined Centene Broker Contract and 2021 ACT is completed.

·     If you do not complete the combined Centene Contract or complete 2021 ACT before December 31, 2020, your Broker Status will be changed to Suspended, and you will not be eligible to receive commissions for any prior business, including renewals.

·     Completing the combined Centene Contract will not change your current contract level.

Aetna E-App Companion Sales Kits Available…and more.

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E-App companion sales kits

Right now, more than 98% of Aetna new business comes from electronic applications, but they understand that sometimes you also need some paper materials to share with your clients. Did you know that you can order companion paper sales kits for electronic applications?

Medicare Supplement companion kits include: a pocket folder, brochure, Outline of Coverage, and Guide to Medicare.

Protection Series companion kits include: a pocket folder, brochures, and Outlines of Coverage for all ancillary products in that state.

Read the full update here, which includes:  the Accendo Final Expense new sales handbook, and updated schedule of commissions and this week’s webinars.

 

 

Humana: New Enhancements to Enrollment Hub

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Electronic eSignature is Available for Scope of Appointments (SOA’s) for English & Spanish

Enrollment Hub will now support:

  • Both an English and Spanish flow for completing your SOA’s and allowing you to email the consumer the web link so they can sign the SOA without being face-to-face.

Click to read about how to access eSig SOA Training and more!